United Airlines: Page 4
Growing a Business
'Dear Mr. Human': United Airlines Suffers Another Embarrassing Customer Service Blunder
A customer service letter addressed 'Dear Mr. Human' follows another dispatch last July in which various automated fields had been left completely blank.
Travel
This Little Gadget Caused an Epic Airline Passenger Brawl
A United Airlines flight was diverted after using something banned by most airlines: an anti-reclining seat device called the Knee Defender.
Marketing
Why Airline Loyalty May No Longer Pay Off
Reward programs have been eroding over the last 10 years as airlines shift their devotion to cold, hard, calculable dollars.
Travel
Travel Trends We Loved in 2013
These trends gave business travelers something to cheer about this year. Is your favorite listed?
Travel
How One Traveler Woke Up in the Dark and Trapped Alone Inside an Airplane
A Louisiana man shares his travel nightmare.