Yelp: Page 5
Uplifting Other Local Businesses to Help Your Own Business Reach New Heights
Any coffee house can serve drinks and food, but those that serve their community are truly special. Hear from owner Taren Kinebrew on how she uplifts local businesses, fellow entrepreneurs, and the next generation of business owners.
Meet #6 on Yelp's Top 100 Places to Eat: Sunbliss Cafe
In this episode, hear how Sunbliss Café owner Tani Ahmed brought a unique, sunny spin to both her menu and approach to customer service.
How to Turn a Neutral Business Space Into a Neighborhood Gem
Think Greek in Port St. Lucie, Florida, is an award-winning restaurant whose customers return for both the food and the community. Read how this food truck turned brick and mortar uses creativity to find success.
How Adela's Country Eatery Makes Big Waves and Yelp's Top 100 Places to Eat
Located in a strip mall in Oahu, Hawaii, Adela's Country Eatery has grown a name for itself beyond its small takeout counter, winning the #5 spot on Yelp's Top 100 Places to Eat.
The Biggest Small Business Lessons Learned From Owners and Reviewers
Behind the Review celebrates 100 episodes of small business experience, talking about everything from review response to great customer service, to hiring and firing employees.
How Dogpatch Games Wrote the Rulebook for Tabletop Gaming Customer Service
In this episode, hear how Shannon Newton used customer service and event planning to turn Dogpatch Games into a community staple — and more than a board game store.
Putting You in Your Business
Small business owners know that they put their heart and soul into their businesses, but how much of their own personality should shine through?
The Impact of Adding a Personal Touch
Reputation is important for any business, and especially so when selling through an online platform only.
Expecting the Unexpected in Small Business Expansion
First, build—then, expand. Most small business owners dream that their business will become successful enough for them to open another location; that dream came true for Candle Pour owners Misty and Dennis Akers.
Moving Company Allegedly Threatened Customers With Fake Legal Fees to Remove Negative Reviews
Maine-based Liberty Bell Moving and Storage, Inc. just settled a lawsuit for $125,000.
Behind the Reviewers: What Makes a Reviewer Tick?
In this episode, Emily Washcovick, Yelp's Small Business Expert, takes a look at the whys and hows of reviewing from the reviewer's perspective.
Building Community and Creating Repeat Customers in the Fitness Industry
With a team of instructors who focus on personalized experiences, Chrome Cycle has built a community of loyal customers.
The Recipe For Making a Customer For Life: Personalization, Quality, and Care
In this episode, hear how Tina, owner of Boite de Fleurs, overcame the pandemic hitting right as she opened her store and how she uses social media to draw in her clientele.
Infusing Family Recipes with Innovative Dining
Chef Jason Helfer has created an employee culture at his family restaurant, Peasant Village, that shines through in the elevated customer service they provide.
San Angelo is Sweet on This Unique Donut Shop
Ash Cordona never thought he'd own a donut shop, after years in trucking and transportation, but when an opportunity to buy Donutopia fell into their laps, he and his wife Sophea jumped at the chance to own a small business.