"Our success comes from a few good ideas and lots and lots of hard work. We have also gotten help from unexpected places such as an understanding of banks and inept competition."
"Our definition of success has been changing from the first few days. At the beginning it was making the nanoprober work and then it became financial survival. Now that we have some space to breathe, it's market share growth and new product development. Looking at it in retrospect, it's the same thing but with some success thrown in."
"Take care of your customers. I got that advice from a customer we weren't taking care of. We lost that customer's trust and learned a very painful lesson! Now, we are often our customers' favorite tool offering the best support. We have tried to internalize the lesson and turn a lemon into lemonade."
"When we started following the above advice"