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4 Ways to Gain Customer Loyalty
Stand out on the cheap with superior customer service.
Survey: Entrepreneurs are Optimistic
Two-thirds of respondents report remaining positive regarding the economy.
Create an Action Plan Now
Survive the economic downturn by setting attainable goals.
See Your Business with Fresh Eyes
In tough times, you need to look for new opportunities.
A Guide to Payroll Cuts
It's a plan you hope you'll never use, but consider these 3 components before you cut payroll.
14 Things Smart Leaders are Doing Right Now
Explore ways to improve your business from the inside out. But don't forget to pounce on outside opportunities, too.
How to Avoid Occupational Burnout
Take a timeout. Have a life outside your business. Here's what to do if you're headed toward workaholism.
Getting More from Your Employees
If you think your workers are motivated without consequences, think again. Being a good leader means providing checks and balances.
The Key to Retaining Sales Talent
Good salespeople are worth their weight in gold. That's why it pays to reward them with a pair of golden handcuffs.
The Wisdom (or Not) of Non-Compete Contracts
Here are some things to consider before hiring your first salesperson.
A Guide to Goal Setting
Transforming resolutions into results comes with being realistic.
Compensating Salespeople
Finding the balance between salary and commission may be your ticket to loyal, motivated sales employees.
Getting the Most From Trade Shows
Don't show up empty-handed. Make sure you're fully prepared to maximize your time at this annual event.
Why Your Customer Count May Not Matter
Rather than planting new accounts, cultivate the relationships with the customers you already have.
Winning Over 'Impossible' Prospects
Solve the mystery of overcoming difficult clients.
How Do I Build Customer Rapport?
The answer is in asking the right opening and closing questions.
Finder, Minder or Grinder: What's Your Sales Style?
Salespeople are like ice cream; they come in different flavors.
How to Close a Sale in the First 30 Seconds
Tap into customers' hidden wants to win their trust--and their business.
Get More Referrals by Asking
Build asking for referrals into your daily activities and see the results.
Time Management for Sales Pros
Think you're not spending enough time selling? Learn to reorganize your time without increasing your workload.
Sales Strategies: Hunting for Big Game
Want to snag a big client? Here's how to do it.
Selling to Your Best Prospects
Don't worry about selling to everyone. Use these tips for identifying and targeting your best sales prospects.