Hayes Handpiece Franchises Inc.

Founded: 1989 Franchising since: 1995
On average, dentists have five to 15 handpieces that need to be serviced each year, and some handpieces need to be maintained more frequently. John Hayes owned a dental equipment business when he realized handpiece repair was the most profitable and least time-consuming aspect of his business. He and his wife, Jo, founded Hayes Handpiece in Carlsbad, California, in 1989 as an alternative to handpiece manufacturers and dental supply houses that have long turnaround times and higher prices. Their son Joe now runs the franchise portion of the company.

The stores offer free pick-up and delivery and 24-hour turnaround. While they occasionally sell new handpieces as well, they specialize in selling rebuilt, used handpieces.

5375 Avenida Encinas Carlsbad, California 92008

Phone: (760)602-0521

Franchisor has 30 employee(s); 3 employee(s) in franchise department.

Franchise Growth

Year	U.S. Franchises	Canadian Franchises	Foreign Franchises	Company Owned
2009	72	4	4	5
2008	70	4	5	5
2007	70	4	4	5
2006	68	3	2	5
2005	67	2	2	5

Where Seeking Franchisees
Not available in the U.S.
Outside the U.S.: Asia, Australia/new zealand, Canada, Eastern europe, Mexico, Western europe

Exclusive territories available.
Territory size: 1,500 dentists

Special Programs
Hayes Handpiece offers prizes for the highest gross sales divided by territory size.

Total investment: $32.8K-52.4K Franchise fee: $29K

Ongoing royalty fee: 6-3% Term of agreement: 10 years, renewable

Type of Financing Available

	In-House	Third Party
Franchise Fee	No	Yes
Startup Costs	No	Yes
Equipment	No	Yes
Inventory	No	No
Accounts Receivable	No	No
Payroll	No	No

Qualifications
Business Experience:

• General business experience
• Marketing skills
• Sales experience

Operations

• Franchise can be run from home
• 2% of all franchisees own more than one unit
• Number of employees needed to run franchised unit: 1
• Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators)

Training

• Available at headquarters: 2 weeks
• At franchisee's location: 3 days
• Yearly free training : 1 week

Ongoing Support

• Newsletter
• Meetings
• Toll-free phone line
• Grand opening
• Internet
• Security/safety procedures
• Field operations/evaluations
• Purchasing cooperatives

Marketing Support

• Co-op advertising
• Ad slicks
• National media
• Regional advertising

Other marketing support

• Call center

Franchise 500® rank:
#361 (2008); #471 (2007); #498 (2006); #371 (2005);

Low-Cost Franchises:
#85 (2008);