InterContinental Hotels Group

Founded: 1952 Franchising since: 1954
InterContinental Hotels & Resorts started abroad as a subsidiary of Pan American Airlines, which sold the company in the 1980s. In 1988, the U.K.-based brewery Bass purchased Holiday Inn International, which was founded and began franchising in the 1950s. The company has since sold the brewery and franchises seven hotel brands across six continents. Their hotel brands are Candlewood Suites, Crowne Plaza Hotels and Resorts, Holiday Inn, Holiday Inn Express, Hotel Indigo, InterContinental Hotels and Resorts, and Staybridge Suites.

3 Ravinia Dr., #100 Atlanta, Georgia 30346

Phone: (770)604-2000

Franchisor has 1800 employee(s); 100 employee(s) in franchise department.

Franchise Growth

Year	U.S. Franchises	Canadian Franchises	Foreign Franchises	Company Owned
2009	3213	149	925	16
2008	2,674	135	689	16
2007	2,541	115	633	18
2006	2,398	112	598	25
2005	2,344	109	548	55

Where Seeking Franchisees
In the U.S. Oregon
Worldwide

Exclusive territories available.

Total investment: Varies Franchise fee: Varies

Term of agreement: 10 years (average), renewable

Type of Financing Available

	In-House	Third Party
Franchise Fee	No	Yes
Startup Costs	No	Yes
Equipment	No	Yes
Inventory	No	Yes
Accounts Receivable	No	Yes
Payroll	No	Yes

Third-party financing source(s): FS Capital

Qualifications
Business Experience:

• Industry experience
• General business experience
• Marketing skills

Operations

• 1% of all franchisees own more than one unit
• Absentee ownership of franchise is allowed. (90% of current franchisees are owner/operators)

Training

• Available at headquarters: Varies
• At franchisee's location: Varies

Ongoing Support

• Newsletter
• Meetings
• Toll-free phone line
• Grand opening
• Internet
• Security/safety procedures
• Field operations/evaluations

Marketing Support

• Co-op advertising
• Ad slicks
• National media
• Regional advertising

Franchise 500® rank:
#5 (2009); #8 (2008); #12 (2007); #31 (2006); #21 (2005);

Ranked #1 in category in:
2009; 2008; 2007; 2006; 2005;

Fastest-Growing Franchises:
#22 (2009); #31 (2008); #71 (2007);

America's Top Global Franchises:
#5 (2009); #17 (2008); #9 (2007); #26 (2006); #20 (2005);