Buh-Bye Say hello to a better way of firing problem employees.

Jeff O'Shea remembers when he had to fire an employee for falsifying records. The employee didn't take it well. "He became confrontational and threatening," says O'Shea, the founder of IntelliTouch, a 19-year-old San Diego technology company with 22 employees and projected sales of $11 million this year.

O'Shea, 49, escorted him out of the office--only to have him return, ranting and raving. "It scared everybody," says O'Shea, who told the employee he was trespassing and had to leave, which he eventually did. The former employee later filed a suit with the labor relations board, and IntelliTouch hired a lawyer. The case was dismissed when the former employee didn't come to the hearing.