How Twitter is Revolutionizing Business The buzzed-about social media platform presents a direct channel to customers, a launching pad for new projects and a sounding board for innovation.

Laura Fitton was a self-described "homebound mom with two kids under 2" when she signed up for Twitter in 2007. Two years later, she's at the vanguard of a new wave of Twitter-
inspired entrepreneurs.

"There was no decision to make Twitter the focus of my career," Fitton says. "Twitter decided for me. Somehow I became a Twitter-for-business consultant without ever calling myself that."