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Sales Techniques

In Sales, Give 'Em the Unexpected
Prospects are always waiting to crush your sales pitch--so don't give them one.

Editor's Picks

Best and Worst Marketing Ideas . . . Ever
Take a cue from these 13 killer campaigns--and 5 flops.

When the Selling Gets Tough, the Tough Get Smart
Even in a down economy, people are still buying--you just have to find them.

Go Big or Go Home
Even in a bad economy, one truth about marketing stands: you have to spend more to make more.

Learn to Break the Sales Mold
A great lie reveals 3 even greater truths about selling.

Reaching Beyond Borders
With Web 2.0, opportunities abound for small businesses to target customers far and wide.

Advanced Selling
Become a Sales Pro
Improve your sales by adopting the 10 characteristics of successful salespeople.
More Advanced Selling:
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Are You Wasting Time Waiting for Miracles?
A full pipeline won't fall into your lap--you have to make it happen.

Do a Sales Job on Yourself
Resolve to put your customers' interests first and watch your sales increase.

Adding Value: The Future of Marketing
Cut through the advertising noise by marketing with meaning.

Celebrate Your Customers
Instead of saying 'thank you,' show customers some real appreciation by giving them your time.

Close With Confidence
3 ways to boost your courage under pressure

3 Deal-Killing Mistakes
Avoid these common blunders--or face suffering sales.

Perfect Your Pitch
Now, more than ever, service professionals need to step it up and sell themselves.

The Human Approach
Focus less on making your pitch and more on listening to what your customers need.

Do the Math on Discounts
What small-business owners should know before slashing prices.

Harness the Power of Surprise
Don't ask your prospects what they want--tell them what they need.

Market Your Way To the Top
Never stop thinking about marketing--it's the best way to grow your business.

Take Out the Garbage
Ditch the canned sales tactics and say what you really mean.



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Need Negotiating Help?
Close the Deal
Learn the best negotiating tactics for getting the deals you want from Marc Diener's "Real Deal" column in Entrepreneur magazine.

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Think and Sell Like a CEO
Proven, street smart strategies, tactics and lessons from the best minds in business

Smart Negotiating
Negotiate anything with these can’t-miss tactics for getting the deal you want.