Strategically Discussing Strategy Be truly strategic and limit your use of the word to the cases where it means something.

By Alex Slater

Opinions expressed by Entrepreneur contributors are their own.

Shutterstock

Before the 1960s the word "strategy" was rarely uttered in business, reserved more for discussions about diplomacy and the battlefield than the boardroom.

Today, of course, the word strategy is ubiquitous in business, particularly in professional services. "Entrepreneur" publishes pieces suggesting or encouraging choices -- strategy -- every day. Many of these are useful articles, some of which sought to identify the role of strategy and the delineation between execution, or more accurately, implementation. Other articles have measured the respective "strategic" and "tactical" skills of today's business manager. All valuable subjects.

Having trouble with your business goals? Learn exactly what you need to put business processes in place during our online Ignite course.

A more obvious problem must be solved for, however: the very definition of strategy. The word is prolific and routinely misused across industries, firms and functions. Strategy is something leaders or consultants offer as a service, or cite routinely, without understanding its meaning. At many professional services firms, just using the word passes for implementing the concept. Strategy has become a catchall that often and unwittingly conceals the fact that no (real) strategy exists.

An obvious -- and particularly ironic -- example comes from my own industry, communications, where leaders are masters of language. The main Web pages of the 10 largest public relations and communications agencies all feature the word strategy, or some derivation thereof -- clearly being strategic is, in itself, something of which to be proud.

Yet at its core, strategy is nothing more than making smart choices. Over-reliance on the word shows poor understanding, but also insecurity about our professional selves; should we not be strategic every single business day in everything we do? Ideally, we choose to make a series of thoughtful decisions (strategy), then act on them (execution). Strategy is living and breathing; it is fluid and evolving. As such, anything dubbed "strategic" needs to be clarified. The word "strategy" is never in itself a final solution to any problem.

And in the context of professional services, strategy shouldn't be an add-on we need to specify whenever we make a decision or plan a series of them, it should be inherent in every choice we make and every plan we design.

Perhaps the most actionable solution to the proper use of strategy in business parlance lies in defining what it is not. Here are four examples:

1. Strategy is not just getting the job done.

"Strategic execution" simply means "execution" -- because, after all, if you're in the execution phase of a project, surely you should already be following a strategy. Consultant Michael Porter puts it better, saying that "there's a fundamental distinction between strategy and operational effectiveness."

2. Strategy isn't just doing more.

Often, it means doing less. As Bob Shrum, Presidential campaign guru, once warned me "people in our business have a tendency to complicate common sense." He was right. We throw in unnecessary processes, services that clients don't need -- all in the name of strategy. Harvard Business School's Michael Porter said strategy is fundamentally about choices: You can't be all things to all people.

Related: 6 Small Differences Between Average Content Strategy and Genius Strategy

3. Strategy isn't just for planning, it is for life.

Big professional services firms are particular offenders here. They sign clients up, put them through strategic planning sessions for months or more before ever taking any meaningful action. The merits of that approach can be debated. But then they forget to keep thinking. Here Charles de Gaulle admonishes others to remember that strategy is about creating a plan. Strategic execution is about adapting: "You have to be fast on your feet and adaptive or else a strategy is useless."

4. Strategy isn't always exciting.

And that's OK. In our industry, we love to shroud our craft of public relations in the secrecy of "strategic communications." Again, let's put clothes back on the emperor and acknowledge that strategy can be simple. Former Annenberg School Dean Kathleen Hall Jamieson used to remind us relentlessly that "it's the audience, stupid." What she meant, of course, was that to be successful in communications, you constantly had to ask the most basic questions: who is my audience? What do I want them to think? And how to I get them to think it? Relatively basic stuff. Tough to call it strategic. And yet a fundamental building block in any industry.

Related: 7 Essentials for Making Your Strategy Succeed

In business, well beyond the example of my own of communications industry, words matter. Choices matter too. In the case of strategy, both the word, the choice and the action matters. Be truly strategic and limit your use of the word to the cases where it means something. Take confidence not in the word, but in the substance; in the quality of the thought, and the effectiveness of the action.

Alex Slater

Founder and Managing Director, Clyde Group

Alex Slater is the Managing Director of Clyde Group, a Washington-based communications and public affairs agency, advising global corporations, major non-profits, advocacy groups and exciting start-ups. Slater specializes in helping to build, enhance and protect reputations, engage stakeholders, activate customers and navigate complex situations. Founding Clyde Group in 2014 after a successful career at two of DC’s best known public affairs firms, Slater has coupled the energy of a start-up with his vast communications experience to create a new kind of agency focused on richer client engagement, deeper expertise and ultimately better results.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Business News

'We're Not Allowed to Own Bitcoin': Crypto Price Drops After U.S. Federal Reserve Head Makes Surprising Statement

Fed Chair Jerome Powell's comments on Bitcoin and rate cuts have rattled cryptocurrency investors.

Business Ideas

Is Your Business Healthy? Why Every Entrepreneur Needs To Do These 3 Checkups Every Year

You can't plan for the new year until you complete these checkups.

Business News

A New Hampshire City Was Named the Hottest Housing Market in the U.S. This Year. Here's the Top 10 for 2024.

Zillow released its annual lists featuring the top housing markets, small towns, coastal cities, and geographic regions. Here's a look at the top real estate markets and towns in 2024.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Science & Technology

This AI is the Key to Unlocking Explosive Sales Growth in 2025

Tired of the hustle? Discover a free, hidden AI from Google that helped me double sales and triple leads in a month. Learn how this tool can analyze campaigns and uncover insights most marketers miss.

Franchise

KFC Is Launching a Chicken Tenders-Focused Concept Called Saucy — Here's When and Where It Opens

The chicken chain is making a strategic pivot towards the growing demand for customizable, sauce-heavy meals.