Get All Access for $5/mo

9 Ways to Make Your Customers Happy (Infographic) Happy customers are a core component of a healthy, profitable company.

By Rose Leadem

Opinions expressed by Entrepreneur contributors are their own.

pixdeluxe | Getty Images

Customer satisfaction is vital to keeping your company afloat. Without customers, how would you make any money? Bad customer service can cost a business a lot. Just this year, poor customer service cost businesses in the U.S. $83 billion. And not only does it affect companies' profits, but it can also result in lost clients and a bad reputation.

If you're worried about money and wary of an investment in good customer service -- here's a hopeful statistic: 86 percent of consumers say they would pay more for a better customer service experience.

Related: 10 Reasons Why Good Customer Service Is Your Most Important Metric

From simply asking your customers how their day is to sending handwritten notes -- there are a number of ways your company can boost customer happiness. To learn more, check out Headway Capital's infographic below.

Image Credit: Headway Capital
Rose Leadem is a freelance writer for Entrepreneur.com. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Starting a Business

From Side Gig to 6-Figure Success — How I Built a Thriving Home-Based Business as a Busy Family Man

I've made over $17,000,000 for clients worldwide and brought in multiple six figures for myself, all while barely leaving my kitchen.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Side Hustle

After Being Laid Off, He Started a Side Hustle With Facebook. It Made Almost $3 Million Last Year: 'I Bought My Mom a $50,000 SUV.'

Carlos Ugalde, founder of House of Chingasos, didn't know anything about digital marketing — but he dove in anyway.

Franchise

Expanding Your Franchise Overseas Can Make You Millions — Or Tank Your Profits If You Don't Consider These Risks.

Deciding to expand your franchise concept internationally is a challenging one. Doing so can provide growth opportunities far beyond those in your current home market. But doing so before you're ready can create undue stress on your system. International expansion requires a full investment of time and resources to do it right; it is a serious commitment that reburies hard work, supported by a well-thought-out and well-executed game plan.

Business News

If Your Bank Is Calling, Don't Answer. It's Probably a Scam.

Scammers are getting sophisticated, from AI voices and videos to spoofing caller IDs. Here's how to spot them.