BlackBerry CEO Blasts Apple's Approach to Security In a blog post yesterday, Chen called out Apple for putting the brand's reputation above the greater good.

By Kif Leswing

This story originally appeared on Fortune Magazine

Doc Searls/Wikipedia
John Chen

BlackBerry CEO John Chen entered the red-hot encryption debate on Thursday, writing a blog post explaining his company's nuanced stance on whether governments or private companies should have a way to unscramble private communications to help catch criminals or terrorists.

Traditionally, one of BlackBerry's primary selling points is that its services, such as BBM messenger and Good Technology, offer "enterprise-grade encryption."

Chen advocates for a "proper balance" between its privacy conscious consumers and governments who want to access BlackBerry's data for law enforcement purposes. Chen's post largely echoes a statement BlackBerry provided to Fortune last month.

From Chen's blog post (emphasis his):

At BlackBerry, we understand, arguably more than any other large tech company, the importance of our privacy commitment to product success and brand value: privacy and security form the crux of everything we do. However, our privacy commitment does not extend to criminals.

Chen also calls out Apple, linking to a recent incident when the company told a federal judge in New York that it was not possible to unlock an iPhone so that law enforcement could read an accused drug dealer's messages.

In fact, one of the world's most powerful tech companies recently refused a lawful access request in an investigation of a known drug dealer because doing so would "substantially tarnish the brand" of the company. We are indeed in a dark place when companies put their reputations above the greater good.

When reached by Fortune, Apple had no comment.

Chen is taking a clear stance: If governments come to BlackBerry with lawful access requests, it will do everything it can to provide access to the content of messages it has on its servers.

However, Chen also warns federal agencies not to "overstep," saying that BlackBerry does not use "backdoors," or hidden code that provides a shortcut to easily access data without authorization.

BlackBerry has had to strike several different compromises on sharing its data with various governments over the past five years. In 2013, BlackBerry provided access to real-time communications to Indian officials, but in November BlackBerry completely withdrew from Pakistan because it wanted the "ability to monitor all BlackBerry Enterprise Service traffic in the country."

The global debate over encryption has only grown louder since FBI director James Comey started to publicly call for laws last summer that require internet companies to have a key to unscramble private and encrypted communications.

Encryption has become a hot topic in the Republican presidential primary in the United States, with candidates calling for a solution to the "encryption problem." Leaders of the Royal Canadian Mounted Police have also voiced support for new ways to quickly access subscriber information from Internet service providers.

Chen believes that's absurd. "Frankly, it is surprising and unnerving that some national political leaders think that an encryption ban could even work on a technical basis," Chen wrote.

BlackBerry will report financial results from its most recent quarter on Friday.

Kif Leswing

Contributing Writer

Kif Leswing has been a contributing writer for Fortune since 2015.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Science & Technology

This AI is the Key to Unlocking Explosive Sales Growth in 2025

Tired of the hustle? Discover a free, hidden AI from Google that helped me double sales and triple leads in a month. Learn how this tool can analyze campaigns and uncover insights most marketers miss.

Business News

'We're Not Allowed to Own Bitcoin': Crypto Price Drops After U.S. Federal Reserve Head Makes Surprising Statement

Fed Chair Jerome Powell's comments on Bitcoin and rate cuts have rattled cryptocurrency investors.

Business News

A New Hampshire City Was Named the Hottest Housing Market in the U.S. This Year. Here's the Top 10 for 2024.

Zillow released its annual lists featuring the top housing markets, small towns, coastal cities, and geographic regions. Here's a look at the top real estate markets and towns in 2024.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business Ideas

Is Your Business Healthy? Why Every Entrepreneur Needs To Do These 3 Checkups Every Year

You can't plan for the new year until you complete these checkups.

Business News

A Government Shutdown Could Cost the U.S. Economy $6 Billion a Week, According to EY's Chief Economist

Experts from EY tell Entrepreneur that a government shutdown could leave "a visible mark" on the economy.