Password Authenticator Okta Says Hackers Stole Names and Email Addresses of All Its Customer Support Users The breach took place in September.

By Jyoti Mann

Key Takeaways

  • Okta said hackers stole a report with names and email addresses of all customer support users.
  • Those users face an "increased risk of phishing," the password authenticator said in a blog.
  • Okta said earlier this month that 1% of customers were affected by the September breach.
SOPA Images/Getty via Business Insider.
Okta first revealed the hack in September.

This article originally appeared on Business Insider.

Okta's recent data breach was a lot bigger than previously disclosed.

The password authenticator was hit by a cyberattack in September and said earlier this month that just 1% of its customers were affected.

But in a blog post Wednesday, Okta said hackers stole a report that included the names and email addresses of "all Okta customer support system users."

David Bradbury, Okta's chief security officer, said in the post: "While we do not have direct knowledge or evidence that this information is being actively exploited, there is a possibility that the threat actor may use this information to target Okta customers via phishing or social engineering attacks."

Bradbury advised all customers to use multi-factor authentication, which requires more than one security test, to keep their information safe online.

San Francisco-based Okta offers companies identity management tools including single sign-in and multi-factor authentication for secure website logins. The company has more than 18,000 corporate clients including FedEx, S&P Global, T-Mobile and Zoom, per its website.

The company also suffered at least two security breaches last year, TechCrunch reported. A group of hackers called Lapsus$ extortion group accessed a customer support engineer's account in January 2022 and shared screenshots of Okta's systems, per the report.

Then in August hacking group Scatter Swine gained access to Okta customer data, it claimed in a blog post, breaching more than 100 companies including software firm Twilio.

Okta didn't immediately respond to a request for comment from Business Insider, made outside normal working hours.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business News

JPMorgan Shuts Down Internal Message Board Comments After Employees React to Return-to-Office Mandate

Employees were given the option to leave comments about the RTO mandate with their first and last names on display — and they did not hold back.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Business News

Zillow Predicts These 10 Places Will Have the Hottest Housing Markets in 2025

Zillow predicted that the hottest housing market of 2025 will be Buffalo, New York. Here's why.

Business News

'Masculine Energy Is Good': Mark Zuckerberg Tells Joe Rogan He Thinks Companies Need More Aggression

On the most recent episode of "The Joe Rogan Experience," Meta CEO Mark Zuckerberg said corporate culture has become "neutered."

Business News

'More Soul-Crushing Than Ever': Popular Hiring Platform Finds Around 20% of Its Postings Were 'Ghost Jobs'

Is that job listing too good to be true? There's a one-in-five chance that it might be.

Growing a Business

5 Risk-Taking Lessons From Founders Who Bet Big and Won

Discover the bold moves and strategic risks that catapulted these entrepreneurs to success. Learn how their fearless decisions can inspire your own path to growth.