How Companies are Heading Towards Paperless Future To succeed in the digital age, organizations need lean, integrated and most of all digital processes to support their business

By Neeraj Dotel

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur Asia Pacific, an international franchise of Entrepreneur Media.

Shutterstock

As we move towards a cashless environment, the initial frenzy and confusion have given way to a paper-free work environment. With global-tech firms like Google, Amazon are paving the way for digital payments, this has reduced the dependency on cash and pushed us towards the use of digital solutions. These initiatives have captured the imagination of a cashless economy thereby reducing our dependency on paper. In the corporate world, this could signal the beginning of a paperless culture. Let's start by looking at some trends which show how imperative it is to build a paper-free work environment:

Paper Passé

The amount of paper used in organizations towards printing documents in a single day is astounding. According to the paperlessproject.com, globally, an average office worker uses 10,000 sheets of copy paper annually. These numbers can be changed drastically by integrating paperless solutions to avoid the needless printing of documents. One way for organizations to reduce costs and better manage discretionary spending is to automate invoice processing and disbursements. Automation delivers an average of 29 per cent reduction in invoice processing costs. Also, manual expense reporting involving paper receipts and tedious expense report assembly are a burden on business travelers. Employees find collecting receipts and filling reimbursement forms very cumbersome. At the office, the finance department cringes at the thought of deciphering receipts copied manically onto sheets of paper, and everyone, especially CFOs keeping their eyes on cash flow, hates waiting to be paid. Further, if data is scattered across the business in paper form, it is impossible to get the full picture, let along insights that are accurate and timely.

Digital Payments

The massive paper piles, tedious tasks, and inefficiency of paper-based processes are some of the things that employees detest. One key solution is digital payments. Compared to manual payment systems, it's faster, more accurate, and rich in data that can improve decision-making and reporting.

CFOs look for a more integrated and automated payments approach with several benefits— most importantly, less manual labor and lower costs, freeing up resources for more strategic uses. Many of them also expect more accurate reporting, improved payment processing speed, visibility, control, data security, and compliance.

Improved ROI

Companies that have adopted electronic expense reporting have experienced a whopping 58% reduction in processing costs and greater ROI. The automated system enables employees to book travel plans that are compliant and cost-efficient, manage expenses without having to keep track of paper receipts or fill out spreadsheets and gain approvals more quickly. No more collecting paper receipts, filling out paper expense forms and trying to get reimbursed.

In a study by the Aberdeen Group, 48% of businesses indicate they want to improve their travel and expense processes and thereby, their visibility on spending. This enables them to see monthly spends to be able to close the business's books.

With an automated system, there is more benefit in terms of heightened productivity, minimal need for manual input of T&E spend data, and optimal use of data mining and insight to flag out-of-policy spend. Plus, the benefits to the environment are immense – forgoing 55,000 receipts can spare as much as an entire tree!

To succeed in the digital age, organizations need lean, integrated — and most of all digital processes to support their business. Finance and procurement decision makers who prioritize fast, connected, and insight-led payments processes will surpass those who continue to rely on inflexible, disconnected, paper-based systems. Solutions that integrate systems with automated payment tools can generate important operational efficiencies, such as reduced manual labor and costs as well as greater visibility and control over payments.

Neeraj Dotel

Managing Director, SAP Concur, India

Neeraj Dotel is Managing Director of SAP Concur, India. He has infused Concur’s core values into India as well as contributed immensely through his rich experience towards building and diversifying the business in the country.
Business News

It's Pay-to-Stay at Starbucks As the Coffeehouse Reverses Its Open Door Policy

If you want to use the restroom, work remotely, or sit to chat with friends, you'll need to be a paying customer.

Business News

JPMorgan Shuts Down Internal Message Board Comments After Employees React to Return-to-Office Mandate

Employees were given the option to leave comments about the RTO mandate with their first and last names on display — and they did not hold back.

Business News

Is TikTok Considering Selling Its U.S. Business to Elon Musk? Here's What TikTok Says.

Reports have emerged that Chinese officials are considering selling TikTok to Elon Musk.

Business Culture

Why Are Remote Work Trends So Different in the US and UK?

While the USA and the UK share similarities, they have markedly different remote work cultures. This is particularly interesting for a US-based founder with UK-based employees. I wanted to explore these differences further so we can understand how remote work policies can be tailored to enhance productivity and employee satisfaction in both countries.

Making a Change

Say Goodbye to Language Barriers with This Affordable Language App

Promova Premium Plan is your key to learning a new language and better communication.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.