📺 Stream EntrepreneurTV for Free 📺

WhatsApp Crosses 2 Billion Users Globally The US-based company has long become one of the most used mobile applications across the world, with India serving as its largest user base.

By Debroop Roy

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur India, an international franchise of Entrepreneur Media.

Shutterstock.com

Facebook-owned messaging service WhatsApp has crossed the two billion user mark globally, the company said on Wednesday.

"WhatsApp started with the goal of creating a service that is simple, reliable, and private for people to use. Today we remain as committed as when we started, to help connect the world privately and to protect the personal communication of two billion users all over the world," the company said in a statement.

Founded in 2009, the cross-platform freeware has long become one of the most used mobile applications across the world, and while it started with text messaging, it now allows for voice and video calling, as well as the sharing of various kinds of media.

The service was started by two former Yahoo! employees Brian Acton and Jan Koum, who sold it to Facebook in a staggering $19 billion deal in 2014. Facebook chief Mark Zuckerberg had said two years ago that the service was used by 1.5 billion users.

Potential In India

India is the biggest market for the messaging service, with the company announcing in July last year that it had crossed 400 million users in the country.

The company sees India as more than a mere place to gain the most number of users. This unique user base, a large part of which got introduced to the internet only recently with the availability of cheap smartphones and data packs, is an ideal ground for the service to roll out its payments platform.

While the payments service was launched in pilot-mode two years ago in India, with the permission to operate with one million users, it hit a roadblock when the Reserve Bank of India reportedly blocked a full-fledged launch for the service, citing data localization norms.

The messaging service has also faced flak for multiple data breaches in the recent past. Israeli-spyware Pegasus snooped into the phones of over a hundred users in India, in what was deemed to be a targeted attempt at journalists and activists.

However, in a silver lining for the company, Zuckerberg confirmed during Facebook's post-earnings call in January that the UPI-based WhatsApp Pay would officially be available to everyone in India soon.

The company had seen the potential for WhatsApp Pay in India after the pilot was launched, he had said.

Apart from WhatsApp Pay, the company also has plans for the bustling start-up ecosystem in India. It announced plans to provide $250,000 worth of ad-credits to Indian start-ups in November.

Debroop Roy

Former Correspondent

Covering the start-up ecosystem in and around Bangalore. Formerly an energy reporter at Reuters. A film, cricket buff who also writes fiction on weekends.
Side Hustle

These Coworkers-Turned-Friends Started a Side Hustle on Amazon — Now It's a 'Full Hustle' Earning Over $20 Million a Year: 'Jump in With Both Feet'

Achal Patel and Russell Gong met at a large consulting firm and "bonded over a shared vision to create a mission-led company."

Productivity

Want to Be More Productive? Here's How Google Executives Structure Their Schedules

These five tactics from inside Google will help you focus and protect your time.

Collaboration

5 Ways Solopreneurs Can Scale Their Business Through Collaboration

Our culture loves to perpetuate the myth that entrepreneurs must go it alone. But for many, the path to success is found in collaboration.

News and Trends

Supply Chain Startup 3SC Bags USD 4 Mn in a New Funding Round from GEF Capital

With the raised funds, the Gurugram-based platform aims to fuel the company's growth trajectory and strategic expansion plans.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Science & Technology

Service as a Strategy — How to Build a Sustainable, Future-Ready Tech Business

The benefits of transitioning from traditional SaaS models to service-based models — and how to do it successfully.