Why You Should Adapt Your Marketing Strategy to Accommodate Social Media's Demographics Let's explore social media demographics and why you should adapt your marketing strategy to accommodate these segments in 2024.
By Dmytro Spilka Edited by Jason Fell
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More than 60% of the world's population now uses social media, meaning marketers must adapt their strategies to accommodate social media's wide range of demographics if they want to succeed in the competitive online world. The same can be said about businesses here in Europe specifically.
There are many different social media platforms today that people use for different reasons. For example, Instagram is popular for photo and video sharing, while LinkedIn is a professional network used for finding jobs and strengthening professional relationships.
Each social media platform has a distinctive audience that can be segmented into demographic groups. One key aspect of your brand's marketing strategy is understanding and accommodating these demographics to drive business growth and increase revenue.
What are social media's demographics?
Demographics are groups of people with defining characteristics such as age, gender, ethnicity, cultural beliefs, level of education, occupation, income, family structure, geographical location, purchasing behaviours, and interests.
Demographic data shows you which social media platforms to prioritise in your marketing strategy based on where your target audience is.
The age of your target audience is a huge factor when it comes to selecting which social media channel to use for your marketing strategy. Whilst Snapchat is the most popular channel among 18- to 29-year-olds, TikTok and Instagram are also popular and are often better for marketing campaigns.
Meanwhile, marketing messages toward 30- to 39-year-olds would be more effective on LinkedIn and X (formerly Twitter). Facebook joins LinkedIn and X in the top three most popular channels for those aged 40 to 49, and it is the most used platform for those aged 50 to 59 years old.
Secondly, gender is another differentiation factor when creating marketing content for your target audience. For example, a bikini brand may only want its campaigns to reach a female audience.
Data shows that gender demographics are levelling out on many platforms, including Facebook, TikTok, YouTube, and LinkedIn. However, Pinterest remains majority female, and X remains majority male.
Finally, it's also essential to consider the cultural demographics of your target audience. Here's how you can accommodate shared beliefs, values, traditions, and behaviours in your marketing strategy:
- Language and tone. Adapt your marketing messages to align with the language and tone of your target audience. For example, some cultures may value humour and creativity, while others may respect formality and professionalism.
- Visual representation. Different cultures have varying preferences for colour, symbols, and imagery. For example, the colour orange symbolises sacredness and spirituality in Southeast Asia, whilst in Western culture, orange is associated with Halloween and the fall season.
- Cultural events and holidays. Cultural events and holidays such as Diwali or Chinese New Year provide opportunities for targeted marketing campaigns. Understanding the significance of these events and adapting your marketing strategy accordingly can help you connect with your target audience and create stronger relationships.
Why you should adapt your marketing strategy to accommodate social media's demographics
Understanding demographics is crucial for businesses of all sizes that want to run successful marketing campaigns. Here are some key reasons why:
Targeted marketing campaigns
Demographics provide insights into the characteristics, preferences, and e-commerce behaviours of specific consumer groups. By understanding these demographics, marketers can create targeted marketing campaigns.
Personalisation isn't just about addressing the audience by name in emails; it involves crafting messages that feel tailor-made for them. This targeted approach enhances the customer experience, which increases the likelihood of conversions and retention as the message resonates with specific age groups, genders, locations, and income levels.
Businesses can use marketing content to encourage social media users to click on links to their websites. So, design a website that caters to your target demographics and build custom landing pages that speak directly to different demographic groups.
If younger consumers are increasing in your demographic, consider more mobile-friendly content and leveraging platforms popular among this age group, such as TikTok and Instagram.
Targeted marketing campaigns make your business stand out to specific groups of people who are interested in your products or services, keeping you ahead of your competitors. This attracts high-quality leads and improves customer relationships and loyalty.
Improved return on investment (ROI)
In marketing, the return on investment (ROI) measures the money your business spends on marketing campaigns against the revenue those campaigns generate from customers.
When marketing messages and content are targeted towards specific demographic segments, businesses will see a higher ROI because they can focus their time, money, and resources on the right target audience and minimise wasted marketing costs.
In addition, targeted marketing messages will attract higher-quality and more engaged leads, which are more likely to result in sales.
Enhanced customer engagement
Customers can engage with your content on social media platforms, your website, your blog, your app, and through emails.
Understanding and accommodating the needs, interests, and pain points of specific demographics will enhance customer engagement across all these channels and create ongoing interactions.
Enhanced customer engagement is essential for building lasting and loyal relationships, improving brand reputation, and standing out among competitors.
Customised product offerings
By understanding what appeals to specific demographic groups, businesses can develop products that are customised to their target audience and more likely to resonate with them, leading to more sales.
In addition, customised product offerings cater to the unique preferences of a businesses target audience which enhances the professional relationship between the business and its customers.
Leveraging the right marketing channels
Different demographic segments—especially age segments —favour different marketing channels, which means that businesses need to carefully select the most effective channel for reaching each segment of their target audience.
Whether it's a range of social media channels, email marketing, or traditional advertising, understanding the best channels for the customer demographics you are trying to reach will enable you to allocate time, money, and resources where they will have the most effective impact.
For example, use TikTok and Instagram if you are trying to target 18- to 24-year-olds, and use Facebook and X if you are targeting 25- to 34-year-olds.
While leveraging the right channel is essential, it's important to consider the type of content you are using in your marketing campaign. Interactive content like quizzes and polls will appeal to a younger demographic, while informative webinars or long-form articles could resonate more with an older audience.
Identify growth opportunities
Customer demographic data can help to identify underrepresented demographic groups in your customer base.
Businesses can personalise their marketing campaigns to attract these segments and grow their customer base. This may involve creating targeted campaigns or customising their product offerings to cater to this demographic's needs.
For example, if you notice a lot of women aged over 35 are browsing your website, you can adapt your marketing campaign to include more Facebook content so you can promote products that are relevant to that demographic on the platform they use most.
Conclusion
Finally, continuous monitoring and flexibility are key to successfully adapting your marketing strategy to accommodate social media's demographics.
Keep a close eye on how your marketing strategies perform with the target demographics. Use A/B testing to compare strategies and refine your marketing approach based on this data.
The competitive digital marketing landscape is constantly changing, so if you want to maintain a connection with your target audience, be prepared to adapt and embrace new strategies based on changing demographics.