Join our Waitlist for Expert Advice!

Yes, There Is a Disconnect Between Employers and Employees on Work-Life Balance Employers will need to be more flexible with employees as their demands increase.

By Dan Schawbel

Opinions expressed by Entrepreneur contributors are their own.

Shutterstock

The lack of personal time is a major concern by employees who are struggling, trying to live a more balanced life. In a new study between my company and CareerArc, we found that 67 percent of HR professionals think their employees have a work-life balance, yet almost half (45 percent) of employees feel that they don't have enough time each week to do personal activities.

Some employees (20 percent) are even spending more than 20 hours each week working outside the office on their personal time. They simply can't balance their work time and personal time because management expects them to be on call more hours during the day. New technologies and globalization have expanded the typical 9-to-5 workday into a 24/7 "always on" business environment that's almost inescapable.

While technology -- including smartphones, gamification and social networking -- has helped employees develop stronger networks, learn faster and become more valuable to employers, it's also broken the boundaries we all used to have between our personal and professional lives.

Related: Gen Z Employees: The 5 Attributes You Need to Know

In the survey, we found that 65 percent of employees say that their manager expects them to be reachable outside of the office by either email or phone. Sixty-four percent of HR professionals said they have those same expectations. While HR suffers from the same work-life imbalance as all employees do, they typically don't have the hours of IT, customer service professionals and sales people, who have to base their time on the customer's needs -- some of whom might be in other countries where time zones are different.

A growing need for flexibility

These growing concerns from employees have forced HR to start prioritizing workplace flexibility programs. More than half (53 percent) of companies surveyed plan to invest more in their programs this year because they are receiving tangible benefits, including improved employee satisfaction (87 percent) and increased productivity (71 percent). Employers are also seeing their retention rate increasing and their recruiting strategy becoming more effective as a result.

In order to get a better handle on how to construct the right program for your organization, HR should survey them to see what benefits are most important, and employees should speak up to HR or their managers about their work-life issues. For instance, companies can experiment by having their employees work from home one day a week or by giving them business phones that they can shut off after a certain hour each day.

Related: Why 'Gen Z' May Be More Entrepreneurial Than 'Gen Y'

Some companies are leading the way with successful programs, including Aetna and MITRE. At Aetna, nearly half of their workforce can work from home full-time, which many companies were concerned about in our study. We found that HR feels that the biggest concern of establishing a program is employees abusing the system (42 percent). This was not an issue at Aetna, which has built a culture of trust, lowered its turnover and improved employee productivity. In the process, Aetna says it saves about $80 million annually.

At MITRE, 90 percent of the company's workforce engages in some form of flexibility, whether it's a shortened workweek or some form of telecommuting. After surveying their workforce on the top reasons why they work at the company, their flexibility program has consistently surfaced as one of the top reasons.

Workplace flexibility programs will continue to be in high demand because of advances in technology, globalization, companies wanting to cut down on real estate costs, and more millennials having children. Based on the preferences of employees, and their numerous employment choices, I believe that all companies in the future will offer at least a basis program for employees. This new standard will be good, not just for employees of all ages and positions, but for HR professionals who will seek the same support.

Related: Why College Students Need to Be Entrepreneurial With Their Careers

Dan Schawbel

Research Director at Future Workplace

Dan Schawbel is a New York Times bestselling author, and the research director at Future Workplace. He's the author of two career books: Promote Yourself and Me 2.0. His next book, Back to Human: How Great Leaders Create Connection in the Age of Isolation, will be released in November 2018. Through his companies, he’s conducted dozens of research studies and worked with major brands including American Express, GE, Microsoft, Virgin, IBM, Coca Cola and Oracle. Schawbel produces a free monthly newsletter on workplace trends and career tips.

 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Business News

You Have One Month Left to Buy a House, According to Barbara Corcoran. Here's Why.

"If you are planning on waiting a year and seeing where interest rates go, you are out of your mind," Corcoran said.

Growing a Business

The Best Way to Run a Business Meeting

All too often, meetings run longer than they should and fail to keep attendees engaged. Here's how to run a meeting the right way.

Business News

This New Restaurant Is Banking on One Dish — Because It's the Only Entrée on the Menu

The new hotspot is gaining buzz on social media for its innovative yet super simple concept.

Leadership

4 Bold Leadership Moves Every Successful CEO Uses to Navigate Change

Ready to turn fear into fuel and lead with confidence? In this article, I share how leaving my corporate job without a plan led me to build a thriving business. Learn four bold strategies to embrace uncertainty and turn challenges into opportunities for growth today.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.