Good Bosses Show Their Human Side. But What If the Boss Is Freaking Out? Six entrepreneurs talk about finding the line between being vulnerable, and unsettling your team.

By Entrepreneur Staff

This story appears in the September 2022 issue of Entrepreneur. Subscribe »

Image Credit: Pete Ryan

1. Ask for help (and acknowledge you need it).

"Last year, I was really stressed about our performance and felt like I was in it alone. During a meeting, I was very vulnerable and told my team I needed support and solutions from them. I also acknowledged that I had not always been open to receiving that support and external feedback, and I would change my behavior to make others more comfortable taking on more of a leadership role." — Amira Rasool, founder and CEO, The Folklore Group

2. Speak with purpose, not just emotion.

"When we tested our new e-commerce platform, we were hit with a six-hour site outage. The next day, in a team meeting, I said the outage felt like a gut punch. Afterward, our head of HR pulled me aside and urged me to not share that type of feedback. Although I felt I was being authentic, I'd also freaked people out. My advice is to take a beat and decide what you want to convey, so it lands the way you want." — Charlie Cole, CEO, FTD

Related: Why Vulnerability Is a Strong Business Leader's Most Powerful Weapon

3. Help people hear the whole message.

"In a recent team meeting, I shared that I felt some fear and anxiety about the economy, but was confident we would come out of this downturn stronger. Later, I heard that some team members didn't digest the optimistic part of that message. I am still trying to figure out how to modulate emotion while remaining authentic — but for now, I'll keep sharing, and repeat key messages so employees can digest it once they've come to terms with their own emotions." — Godard Abel, CEO and cofounder, G2

4. Keep it in perspective.

"I experienced a health scare recently when delivering my twins. What should have been a routine 20-minute C-section turned into a four-hour complicated surgery. Fortunately, the babies and I are healthy, but that put everything into perspective. We always try to remind our team — especially when things get stressful, as we work at an accelerated pace — to maintain a level of lightness. I am also a big proponent of a 'done is better than perfect' mindset." — Barbora Samieian, cofounder and director, Sundays

Related: Want to See the Future? Six Founders Share Their Secrets for Making Savvy Business Predictions

5. Separate yourself from the business.

"Part of being a leader is shouldering the major stressors, resolving things on behalf of your team, and sharing only when it's appropriate and helpful. In contrast, I've found that sharing your more human side along the way doesn't frighten the team; it increases your connection. For example, I've been very open about things I've struggled with, like burnout." — Alex Zaccaria, cofounder and CEO, Linktree

6. Lean on your personal support system.

"Founders need emotional support systems outside of work. I needed mine recently, when an investor didn't come through on a large commitment during our last raise. This resulted in a lot of sleepless nights and panic attacks for me, but I had to keep my team moving forward. So that's what I did — while relying on my husband's quiet strength, connecting with my family, and long walks." — Anu Sharma, cofounder and CEO, Millie

Related: Being Vulnerable Is the Boldest Act of Business Leadership

Entrepreneur Staff

Entrepreneur Staff

Editor

For more than 30 years, Entrepreneur has set the course for success for millions of entrepreneurs and small business owners. We'll teach you the secrets of the winners and give you exactly what you need to lay the groundwork for success.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business News

JPMorgan Shuts Down Internal Message Board Comments After Employees React to Return-to-Office Mandate

Employees were given the option to leave comments about the RTO mandate with their first and last names on display — and they did not hold back.

Innovation

4 Ways Market Leaders Use Innovation to Foster Business Growth

Forward-thinkers constantly strive to diversify and streamline their products and services, turning novelties into commodities desired by many.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Franchise

The 10 Best Franchises to Open in 2018

Here's everything you need to know about the startup costs, training and investment opportunities from the top 10 companies in our Franchise 500.

Business Process

The Best Times, Days and Months To Post on YouTube (2023)

When is the best time to post YouTube videos to maximize their effect? Discover the best time to post on YouTube in this detailed guide.

Leadership

From Elite Athletes to Tech Titans — Discover the Surprising $100-Million Habit That Leads to Extraordinary Success

Success comes from mastering focus, eliminating distractions and prioritizing what truly matters.