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Business News
How to Be a Good Customer
Always remember that when you reach out to customer support, there's a human being on the other end.
Business News
Handling the Curveballs of Customer Support
Here are a handful of troublesome scenarios you may come across, and some guidance on how to handle them.
Business News
Sharing What You Know Benefits You, Your Team and Your Company
Why dismiss yourself as unable to contribute beyond your own abilities?
Business News
Content Is Customer Success
The problem: a focus on virality, not utility. Creating content for the customer become a footnote.
Business News
27 Insights for Creating and Sustaining Workplace Happiness
Hone in on happiness so that you can cultivate it within your team and your day-to-day activities.
Business News
Why You Need to Leave Your Desk Behind -- Now
It's time to get serious about creativity.
