Client Relationships: Page 3

Branding

The Business Benefits of the Handwritten Letter

Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.

Growing a Business

6 Ways to Discover Problem Clients Before Taking Their Business

Not every customer will be your favorite. In fact, not every customer should even be your customer.

Business News

Courtship 101: 4 Ways to Facilitate Strong Relationships

Dating and prospecting are different, but not all that different.

Growing a Business

6 Signs It's Time to Fire a Client

If you hate working with a given client, don't continue putting yourself through that torture.

Growing a Business

It's Your Fault: 5 Steps to Repair A Client Relationship

Mistakes happen. What will separate you and your business from the competition is how you manage them.

Marketing

You Shall Be Judged By the Company You Keep!

Your company's references must be managed, evaluated and checked to make sure it's helping to get new clients.

Growing a Business

5 Tips for Managing Celebrity Clients

Building a business around high-profile clients can be rewarding, but it's not easy.

Growing a Business

Why Your 'First-Generation' Customers Are the Most Important

Your first generation of customers may have a stronger inherent sense of loyalty to your brand. Make sure you earn it.

Growing a Business

Why You Should Ditch the Keyboard and Meet in Person Instead

Some important elements of communication are lost in digital exchanges.

Branding

Time for a New Set of Wheels? 4 Steps to Giving Your Brand a Facelift.

Sometimes, it's smart to do a complete overhaul to tell a powerful story of a company's growth.

Growing a Business

3 Sales Secrets I Learned From Interrogating Criminals

Believe it or not, coaxing a confession from a suspect is a lot like making a successful sale. Here's how.

Growing a Business

I Get to Work With the Backstreet Boys. Here's How You Can Land Your Dream Client.

This music industry marketer didn't start with the famous boy band -- but she did eventually get to work with them.

Thought Leaders

Is Sharing Caring When it Comes to Clients?

The etiquette of sharing clients and how much to share with them.

Growing a Business

How to Finesse Your Relationship With the 10 Types of Clients Everyone Gets

No matter how well you know you business, you have to know people to succeed.

Thought Leaders

4 Crucial Qualities of Phenomenal Coaches

Whether you want to find a coach or you are one yourself, here is what to look or strive for in the best business relationships.