Customer Relationship: Page 3

Marketing

4 Ways to Been Seen as Reliable and Authentic

Authenticity leads to trust. Trust leads to longevity. Longevity leads to a more robust bottom line.

Branding

How to Make Your Clients Love Working With You

Managing clients isn't about fast hookups. Aim for more long-term (and more profitable) pair bonding.

Growing a Business

'What Stands In the Way Becomes the Way'

When you hit an obstacle that's out of your control, view it as a way to improve your business.

Growing a Business

The Founders of Tinder and Twitter Knew That to Build Big Buzz, You Have to Start Small

How do you build a community around your company? Andreessen Horowitz investor Andrew Chen has a counterintuitive answer: Don't take it to the masses...yet.

Growing a Business

Family Values Could Be the Missing Piece to Total Success in Business Today

When the value of family is at the foundation of everything you do, the business feeds its own growth. If you don't have family, what else is there really? We don't work our business for the sake of working. There must be a bigger reason.

Leadership

Promote a Culture of Humanity for a Solid Foundation of Success

A story of humanity, respect and leadership.

Marketing

This Platform Lets Businesses Personalize Their Bond With Customers

Spectrm offers businesses solutions to interact with and learn about their customers in a free and easy conversation.

Marketing

5 Creative and Fun Relationship Marketing Ideas to Increase Sales Without Selling

Relationship marketing builds loyalty. Show customers that you care about the person and not just the purchase.

Marketing

Why Alignment Between CX, Marketing and Insights Is Critical to Creating Ongoing Customer Relationships

As a brand, you're only as good as your last customer interaction.

Leadership

5 Reasons to Fire a Customer -- Plus 5 Steps to Take Before You Do

Most situations are resolvable, but it's important to know when to go your separate ways.

Franchise 500 Annual Ranking

How Jersey Mike's Subs Grew In 2020: It Began Acting Like a Tech Company

The #7 company on our Franchise 500 list relied on its customer-centric app to survive the pandemic and keep fans fed.

Leadership

11 Bad Personality Traits Costing You Business

If two businesses are pretty much the same, why would anybody work for or buy from the one run by a jerk?

Growing a Business

The 1 Rule You Need to Follow to Authentically Build an Inclusive Brand

Follow Rihanna's advice to win diverse and niche customers.

Growing a Business

6 Ways to Build a Bond With Customers

Now more than ever, you can't just deliver a good product. You need to improve consumers' lives. We asked six entrepreneurs: How do you strengthen your relationship with customers?