Employee Training
How to Create a Customer-Centric Culture For Your Entire Team
It's not just up to your sales or service teams to give good customer service; every employee plays a role. Learn how to build a customer-centric culture that exceeds customer expectations and sets your business apart.
As the EU Pours Millions into Upskilling its Workforce, Here's How Founders Can Leverage and Measure the ROI of Skills Development
Founders must be conscious of the effectiveness of training programs within their organizations.
How to Improve Your Leadership Style With Cohort-Based Leadership Training
Cohort-based leadership development integrates training with interactive learning experiences. It is a well-organized program in which a group of leaders or emerging leaders undergo training together over a specified period of time, yielding notable results.
Everyone Talks About Mentors. But What About Sponsors? Here's How They Differ — and Why You Need Both
Sponsorship and mentorship may sound the same, but they have different benefits and should not be carried out in isolation. Within a business, the only truly effective way to implement these processes is to see them as two parts of a cycle that should repeat continually.
The Skills Gap Is Rapidly Widening — Here's What We Must Do To Close It.
As the need for employees with AI, machine learning, cloud computing, social media, and product management acumen increases, investing in upskilling initiatives is key to closing a still-widening capabilities gap.
Ooredoo Group Launches Its Employment Development Initiative, Ooredoo Learning Academy
Ooredoo Learning Academy is set to become the Group's core learning arm, and will offer ways to bridge skill gaps, meet business-critical needs, and create a strong internal talent marketplace.
Invest in Your Team or Fall Behind – 3 Ways to Upskill Your Team with Continuous Training
Any business that isn't investing in expanding its technical skills and soft skills is not a worthy competitor.
How to Motivate Your Unmotivated Employees and Drive Their Daily Success
How do you motivate the unmotivated? You can start by understanding why disengagement occurs.
When's the Best Time to Use AI in Your Franchise? The Choice Is Clear.
It's no longer a question of if or when to implement artificial intelligence in training, recruiting and marketing programs, but rather what it has already cost you if you haven't.
6 Ways Small Business Owners Can Get Their Employees to Use AI
Smaller-scale enterprises will always struggle to gain a strategic edge against resource-rich conglomerates, but AI offers a new landscape, and there are proven ways to fuel employees' ability to embrace and maximize it.
If You Want to Remain Competitive, You Need to Overhaul Your Workplace Training. Here's How.
From an employee skills gap to a softening economy, current workforce challenges are proving it's time to revamp old-school training solutions — many fall short for employers and employees alike. A more effective learning culture can pay multiple dividends.
Why People-Focused Leaders Are the Key to Overcoming Recessionary Worries
Here are a few strategies leaders can use when employees express their fears about the possibility of a recession.
Why Are Companies Still Holding Back on Investing in Employees' Development?
An investment in your employees' upskilling and training is an investment in your company's future.
Why Video May Be the Most Effective Format When It Comes to Training New Franchisees
A cost-efficient solution for training your new owners awaits.
How Leaders and Their Teams Flourish Through Continuing Education
Further education is crucial in creating an enterprise that builds and maintains a competitive advantage.