Hiring Employees
I Transformed My Company With Employee Ownership — Here's Why You Should Too
As a business leader who recently decided to transition to an employee-owned business model, I'm sharing insights into the vast benefits for both the business and employees based on first-hand experience.
I've Worked with Hundreds of Entrepreneurs to Scale Their Teams. Here's How to Get the Right People Onboard
One of the biggest mistakes I've seen small business owners make is putting off their first hire. Here's how to know when you're ready to scale – and how to get the right candidates.
How to Spot High-Performing Jerks Before They Derail Your Business
There are many well-known tips for hiring the right people, but I learned a phrase from an old colleague that completely transformed how I teach others to hire.
Is It a Toxic Work Environment? Consider This Double-Sided Red Flag Before You Take the Job.
Ask this question during the interview process. The answer might tell you all you need to know.
AI is the Coworker of the Future — 3 Ways Employers Can Get Ready
Companies are eager to embrace AI, but many employees are not fully prepared for it. To turn their AI aspirations into reality, businesses must first foster a company culture where employees feel comfortable with the new technology.
Want To Be A Better Coach At Work? Start With These Unexpected Insights
I had many coaches outside of business teach me invaluable lessons about developing people.
Avoid Costly Hiring Mistakes by Spotting These Employee Warning Signs
Hiring is an art, not a science — especially today, with computer-generated résumés, an extremely diverse candidate pool, and decreasing employee loyalty. Here are some tips for how to zero in on the right applicants, with equal parts caution and consideration.
Want Your Workers to Be More Productive? You Need a Better Way to Measure Their Contributions
To get a handle on productivity, companies need to connect people with business results.
How to Create a Customer-Centric Culture For Your Entire Team
It's not just up to your sales or service teams to give good customer service; every employee plays a role. Learn how to build a customer-centric culture that exceeds customer expectations and sets your business apart.
How Deep Should I Go on Employee Development? 4 Talent Lessons From a High-Stake Industry
Any company can benefit from embracing a culture of operational excellence and continuous improvement
Small Team, Big Success — 3 Ways to Make the Most Out of a Small Team
No matter your team's size, you can achieve success together using a coach approach.
How Hiring the Wrong Virtual Assistant Hurt My Business
Don't make the same mistake I did. These 10 tips will help you choose the right freelancer or virtual assistant for your business.
Employees are Turning the Tables — How Entrepreneurs Should Change Their Annual Employee Reviews
Employees are critical to your business. The way you measure and reward them year after year can help you drive value.
How to Hire Like Netflix — 'This Is a Completely Different Way of Thinking About Human Capital'
The streaming platform built an incredible team with a strategy called "talent density." But you don't need to be a tech giant to do it.
Self-Service Kiosks Are Changing Fast Food — But Not Without Unexpected Consequences
Designed to streamline ordering, self-service kiosks have inadvertently increased the workload for kitchen staff by generating larger and more customized orders, particularly during peak hours.