Main Street Entrepreneur: Page 3
The Rippling Effects of Quality Customer Service
Auto House has changed the car industry's narrative by implementing thoughtful, personalized help, whether it's loaning out a minivan to let a mom try out at practice or making connections with clients long after the sale.
Creating A Review Response Strategy
In this episode hear advice from business owners and consumers about how to engage with your online presence and build a strategy that reflects your business.
Why Fit In When Your Business Can Stand Out
At the mouth of Monterey Fisherman's Wharf lies Paluca Trattoria, a "coastal chic" restaurant focused on keeping the history and authenticity of its location alive.
Turning Mistakes into Learning Opportunities
Hear how Norm Theard, owner, of The Quarter Creole Cuisine, continues his family's legacy through authentic comfort food and service to match.
You Could Call It An Adventure
Owning a small business can be an adventure, but according to Paper Route Bakery owner Aaron Seriff-Cullick, it can quickly turn into a crisis.
Prioritizing Relationships Over Sales
Sometimes service can feel forced. At Alpenglow Sports, owner Brendan says 'if you don't love to help people you're not hired.' And that culture creates a customer forward approach to the atmosphere in the shop.
How This 'Accidental Entrepreneur' Is Taking on Legacy Floral Companies and Disrupting the Industry
As Juan Palacio continues to build his flower empire, here are the most important lessons he's learned along the way.
The Unexpected Benefits of Competition
Brad Davis's career in real estate first began as a side hustle after buying his first home. Now, after years of working full time at Just Real Seattle, Brad shares his tips and tricks for navigating such a dynamic market.
Can Hassle- and Worry-Free Employee Leave Exist? This Trio Is on a Mission to Prove It
Mahima Chawla, Lauren Dai and Amber Feng founded Cocoon in June 2020 to take the pain out of employee leave. Here, Chawla shares three lessons she's learned since then.
How This Entrepreneur Bootstrapped Her Business, Landed on the Shelves of Target and Ulta and Disrupted the Sunscreen Category
Here are three lessons Shontay Lundy shares from the journey of building Black Girl Sunscreen.
How this Founder is Disrupting the World of EdTech & Empowering More Students to Break Into Tech
Three of the most important lessons Ruben Harris has learned in building Career Karma.
Shaping a Healthy Workplace Culture
From adding social spaces to establishing seasonal events, Chicago's Music Box's senior operations manager Buck LePard discusses the evolution of the historic venue, and how they've built such a tight-knit workplace culture.
Clear Communication is Always Key
Ryan, or DJ Tempoe, shares how teamwork, cross-training, and clear communication with clients are key to curating the perfect mood for any event.
It Takes a Village to Keep a Restaurant Open
Interview with Leticia "Skai" Young (LoLo's Seafood Shack) about creating a community with her restaurant and using social media.
Your Expert Opinion vs. the Customer's Wants
In this episode, hear from Lana Kurayeva, owner of Shear Bliss Hair Salon, as well as reviewer Jenn, who discusses all the factors that made her very first hair coloring experience a successful one and what kept her coming back.