Retention: Page 2
Want Loyal Customers? Talk to Your Hair Stylist.
Hair stylists livelihood depends on getting customers and keeping them happy. Here are a few tips all entrepreneurs can use.
4 Ways to Increase Your Direct Mail Sales
After you've completed a few successful direct mail campaigns, use these four methods to build your sales.
Want Your Team to Perform Better? Try Positive Reinforcement.
No company picnics necessary. These simple steps could lead to increased profitability.
Customer Retention Begins on the Front Lines
Your existing customer base can still help you grow. Make sure your employees who deal with them are passionate.
How This Woman Went From Creating Nativity Scenes to Having 165 Retail Locations
The founder of furniture company Sticks dishes on how she turned her hobby into a full-on career by building the brand inside and out.
How to Jump From Startup to Startup Without Hurting Your Career
It's not taboo to jump from job to job anymore. But you have to know the right way to do it.
15 Tips for Improving Customer Loyalty
Give customers a great experience, don't screw stuff up and other timeless advice.
How to Attract -- And Retain -- Staff When You Can't Pay Big Bucks
Here are the basics every entrepreneur needs to know about creating an employee benefits package.
Would You Give All Your Employees A Raise?
Raises have been few and far between in the past few years, but here's why Google gave all its workers a 10 percent raise this year.