While the $330 vs. $30 price difference would floor most
consumers, Hogle was confident that corporations and other
organizations would pay the higher price to protect employees.
"OSHA estimated that the average cost of computer-related
injuries is $22,500 per worker," Hogle says. He reasoned that
$330 is a small price to pay to avoid injuries and potential
lawsuits.
Hogle's initial distribution strategy focused on corporate
end users with 50-plus computer workstations, health-care
companies, government offices and contractors, and schools and
universities. Active Input Solutions Inc. focused its early efforts
on the Southern California region and attended trade shows such as
the National Safety Council exposition, the International Facility
Management Association show and the NeoCon World's Trade
Fair.
Even better, office accessories magazines and trade shows offer
annual awards for the best new products in many categories. Winning
these kinds of awards could generate publicity for a new product.
Luckily for Hogle, his EasyMotion CPM product has won numerous
awards in its category since 2001.
Content Continues Below
The Right Stuff
In the first version of his product, Hogle used an electric motor.
But he discovered that users, accustomed to quiet keyboard support
systems, wouldn't tolerate the motor's noise. So Hogle
decided to switch to a pneumatic air diaphragm system that slowly
inflates and deflates to move the platform up and down. The change
solved the noise problem. "Now when we demonstrate the
unit," Hogle says, "people ask us when we are going to
turn it on. It's silent, and the motion is nearly
imperceptible. They can't hear a thing."
But Hogle had yet another problem. "Major competitors [at
the same price point] offered [ergonomic] products on an
articulating-arm platform that swung under a desk," he says.
"People didn't want the keyboard on their desktops because
it was too high for safe long-term use of the keyboard and
mouse." So Hogle started offering an articulating-arm and
platform with his product as well.
The final hurdle? Competitive products also claiming to prevent
carpal tunnel syndrome offered a range of keyboard positions. Hogle
answered by allowing users to select movement settings--between 1
and 3-1/4 inches up and down--with his platform. These changes let
Hogle position his product as "similar to the competition, but
with more features without [a high] cost." That's the
pitch Hogle used at the 2002 NeoCon show, and it's working. Not
only is he picking up interest from dealers nationwide, but
he's also negotiating with workstation manufacturers to make
his EasyMotion CPM product a standard component of their product
lines.
Turning the Tables
The three major complaints inventors with unique inventions often
hear from retailers and dealers are that their products are too
different, cost too much and lack a market. That's certainly
what Hogle would have faced if he had tried to sell through
retailers to consumers. Rather than butt heads with the market,
you're much better off following Hogle's lead: Find a niche
where your price is right, and then configure your product so it
doesn't seem all that different from what's already being
offered.
Your product could end up being perceived the same way
Hogle's is--as offering a lot more value for the same price.
Today, Hogle's customers include American Airlines, Mattel,
Mitsubishi USA, Nike and Sony. That kind of positive perception can
turn almost any product into a surefire market success.
| | READ ALL ABOUT IT | |
| To gain a general
understanding of how you can use patents, trademarks and copyrights
to increase your business's worth, check out The Patent Process: A Guide to Intellectual
Property for the Information Age by Craig Hovey. The book
doesn't explain the nitty-gritty details of how to obtain
intellectual property, but it does explain when to get patents, how
much they will cost, what type of protection they offer and how
they will benefit the person who owns them. The book also offers a
particularly valuable discussion of trademarks and copyrights, both
of which can typically be obtained for less than $300 and are often
underused by growing businesses. |
Don Debelak is a new-business marketing consultant and author
of Think Big: Make Millions From Your Ideas. Send
him your questions at dondebelak34@msn.com.
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