Gene Marks: Page 13
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When a Client Rips You on Social Media, Respond Like Kathy Griffin's Attorney
The epitome of professionalism is keeping your composure when an irate customer is bad mouthing you in public.
The Brilliance of McDonald's Szechuan Sauce 'Fiasco'
Admit it -- now you want to try some, too.
The Leadership Lesson I Learned Waiting for My Flight to Crash Land
As the plane circled the airport burning off fuel, a passenger wearing a pilot's uniform kept fear from boiling over into panic by napping.
How Did Mister Rogers Raise $140 Million for PBS in Just 7 Minutes?
You can learn everything you need to know about pitching your product, your company and yourself by watching his 1969 Senate testimony.
Listen Here, Ladies: Guys Have Work-Life Stress Too!
A major study has concluded men are as stressed balancing work and home as women. Oh, please.
This Bakery Owner Refused to Give Away Freebies. She's Wrong.
Everybody from Fortune 500 clients to the charity down the block will ask for discounts and donations. Say yes, and build the cost into your prices.