Gene Marks: Page 20
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Dealing With That Unhappy Customer
Sometimes, a client can become a nuisance. Is it worth the stress to save the relationship?
Why Discounts Are a Trick
Go ahead, have a sale. Give a discount. Be a sport. But know that you're just playing an age-old game of pricing.
3 Things You Need to Know About Your Tech Guy
Your tech support can make or break your business when something goes awry. Here's what you need to know to avoid disaster.
3 People You Need to Know to Get Paid By Your Next Big Customer
Doing business with big companies means it might be a while before you're paid. Here are three key people to know to speed up the process.
Startup Perks Wal-Mart and Amazon Can Never Offer
Big-name companies can offer perks like treadmill workstations and foosball tables, but there are certain startup perks they can never give employees.
Want to Turn Huge Startup Profits? Here's Why You Need to Be Patient.
If you've got a new product on the market, face the facts: It will probably take about 1,000 days before you see a profit.