Marc Diener

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Business News

Top Secret

Confidential data should be handled with care.

Marketing

Using Anger as a Negotiating Tactic

Anger can help in negotiation, but be sure to use it wisely.

Growing a Business

Putting Your Oral Agreement in Writing

A reliance letter can put teeth in an oral agreement.

Business News

Mind Games

Find out what's really going on in your opponent's head.

Growing a Business

Great Debate

How to disagree without being disagreeable

Business News

Beating Bully Negotiators

Don't get bullied at the negotiating table. Here are four tips for staying in control when facing overbearing opponents.

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