Micah Solomon
Entrepreneur Leadership Network® Contributor
Bio
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Latest
How Extreme Customer Service Creates Loyal Customers and Sparks Business Domination
How to create customer loyalty and use extreme customer service as a competitive force to dominate your market: free training you can use now.
Silent Customers Bring Loud Profits — Here's Why Anticipatory Customer Service is Today's True Competitive Edge
Anticipatory customer service is the direct way to trigger the emotions that lead to customer loyalty. Here's how to make this ultimate level of customer service happen, again and again.
Are the Days of Good Customer Service Over? These 7 Hacks Can Bring it to Life at Your Company
Blow away the competition by using customer service and customer experience to make your company stand out, and to build true customer engagement and loyalty — while inspiring your employees as well.
6 Ways to Make Great Money As a Keynote Speaker
The best keynote speakers make thousands of dollars for every speech — and perhaps you can join their ranks!
How to Become the Ritz-Carlton of Your Industry in 7 (Difficult) Steps
The Ritz-Carlton Hotel Company is legendary for its extraordinary customer service (hospitality). Here are seven essentials that you can bring to your own industry as well.
This 4-Step Secret is Key to Exceptional Customer Service — And it Requires A Lot More Than Just Smiles
Exceptional customer service depends on more than smiling, empathetic employees (though they're vitally important as well!). It also requires customer service standards and customer experience systems.
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