Building an Inclusive Culture A look at how to support neurodiverse candidates in the recruitment process

By Felizitas Lichtenberg Edited by Patricia Cullen

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With around 15% of the UK population being neurodivergent, it is more important than ever that employers are educated on how best to support neurodiverse employees in the recruitment process, and beyond.

UK government figures have revealed that autistic graduates are twice as likely to be unemployed after 15 months as non-disabled graduates, with only 36% finding full-time work in this period, highlighting a clear imbalance during the recruitment stage of the employment process. Data from the same governmental review revealed that only 3 in 10 autistic adults are employed, showing that this issue stretches far beyond graduates - who in many cases may be new to the interview process and workplace as a whole - and emphasises a clear need for employers to place a greater emphasis on accommodating to neurodiverse candidates.

While neurodivergent candidates face barriers, they also bring exceptional strengths and perspectives that can offer immense value to employers. However, conventional recruitment methods often inadvertently disadvantage these individuals, as traditional approaches may not align with their communication styles, thinking patterns or needs.

To level the playing field, businesses should reevaluate how they approach recruitment - from job descriptions to interviews - ensuring that neurodivergent candidates are given the support and accommodations they need to succeed. Whilst there are clear strategies that can be put in place to achieve this, the foundation of an inclusive recruitment process starts long before a job opening is advertised, it begins with creating an accepting and informed workplace culture. By educating all employees, particularly hiring managers and HR professionals, about the strengths and needs of neurodivergent individuals, companies can create an environment that is more accepting of differences. This training should cover practical tips on how neurodivergence might manifest in the workplace, meaning that all employees are aware and more sympathetic to behaviours that may be symptomatic of someone with a neurodiverse condition. Company-wide education also helps to dismantle negative stereotypes and shift focus to the unique skills neurodiverse individuals bring. With a better understanding of neurodivergence, employers can create a hiring process more conducive to the success of all employees.

As mentioned, neurodivergent employees often bring valuable skills that enhance team performance. For instance, candidates on the autism spectrum frequently demonstrate exceptional attention to detail and strong problem-solving abilities, employees with attention deficiet hyperactivity disorder (ADHD) can excel in fast-paced environments where quick thinking is crucial and dyslexic individuals often have a unique ability to see the "big picture." By highlighting these attributes in both internal conversations and external recruitment materials, businesses can attract neurodiverse talent and foster a work environment that embraces a range of cognitive styles.

In terms of implementing changes to the interview itself, multiple adjustments can be made to cater to neurodiverse candidates. The traditional interview process is often heavily reliant on face-to-face, unstructured conversations, which can be particularly challenging for people with specific conditions. Many neurodiverse individuals may struggle with open-ended questions, reading social cues or maintaining eye contact, which can lead to misjudgments about their capabilities. To counteract these issues, there are small changes that companies can make which will make a huge difference to the candidates' performance. Providing interview questions in advance can allow candidates to prepare more thoroughly, reducing anxiety and ensuring they can showcase their strengths. Additionally, offering alternatives to in-person interviews, such as written or video-based assessments, may provide neurodivergent candidates with a format that better suits their communication preferences. For example, conducting interviews in noisy or busy environments may be overwhelming for someone who struggles with sensory overload, therefore offering a choice of interview settings, including quieter or virtual spaces, can significantly improve the experience for neurodivergent candidates.

Making the recruitment process more accessible for neurodiverse candidates is not just about compliance or diversity targets, it's about creating a more equitable and innovative workplace that represents and values different perspectives. By fostering an inclusive culture, recognising the strengths of neurodivergent individuals and making adjustments to the interview and selection processes, companies can begin to tap into a highly skilled talent pool. For forward-thinking employers, investing in neurodiverse recruitment is an investment in the future of work.

Felizitas Lichtenberg

Global Head of Diversity & Inclusion at SumUp

Felizitas is the Global Head of Diversity & Inclusion at SumUp. With 15 years of proven experience, Felizitas has expertise in Diversity and Inclusion, ESG and Mental. She previously worked at Vodafone, where she was Global Diversity and Inclusion Lead. Felizitas has an Intercultural background, with Eurasian roots and having lived and studied in Germany, USA, Britain and France.
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