Company Culture
Stop Blindly Following 'the Customer Is Always Right' — Here's What to Do Instead For the Sake of Your Employees
Businesses should move away from the outdated "the customer is always right" mindset, which often leads to employee burnout, high turnover and, ironically, poor service quality. Here's how to prioritize building genuine relationships and empower employees to use empathy and their own judgment when addressing customer needs.
It's Time to Rewrite Your Company's Values — Here's How
Most companies' values are forgotten or disconnected from daily operations. By rethinking and co-creating values with your team, you can transform them into actionable tools that align behavior, build trust and drive performance.
Razorpay Grants Employees ₹1 lakh ESOPS to Celebrate Decennial
The Bengaluru-based unicorn currently has over 3,000 in its workforce, and said that the ESOP initiatives exceed the value of INR 30 crore.
Is Your Business Healthy? Why Every Entrepreneur Needs To Do These 3 Checkups Every Year
You can't plan for the new year until you complete these checkups.
5 Ways to Build a Thriving Global Culture in Your Business
Here are five key strategies for building a successful global culture that brings out the best in your international workforce.
An entrepreneur's guide to company culture: what is it and why does it matter?
Getting your culture right is your secret weapon. Your culture has the power to speed you up, slow you down, harness and deploy creativity or squash innovation and ultimately it will enable you to truly disrupt or to be an also-ran.
I'm a Leadership Coach — Here's the One Mental Exercise Every CEO Needs to Try When They're Feeling Drained
Here's a simple, powerful exercise to help leaders refill their own "container" and cultivate self-care, resilience and compassion for themselves and others.
Scaling Your Business Is Hard — Scaling Your Culture Is Even Harder. Here's How to Grow Both Without Losing Your Way.
Here are five tips to help you navigate the complexities of scaling culture while staying grounded in your core values.
This One Act of Courage Completely Shifted My View on Leadership
It's not always easy to do the right thing. I've learned a lot of great lessons from leaders, but sometimes the best lessons come from our peers. Here's what one peer did that blew me away and the four insights I had from it.
Your Scaling Strategy Won't Work Without This One Crucial Ingredient
Strategies are important but most of them change with the economy, finances, world events and other temporary circumstances.
Companies With This Kind of Culture Are More Innovative, More Likely to Grow and Have Happier Teams
How building a creative culture across all departments can drive innovation, boost employee engagement and lead to greater business success.
Is Your Team Thriving or Just Surviving? 5 Long-Term Strategies to Build and Sustain High-Performing Teams
These five components create the foundation for ongoing success and growth.
Wave Goodbye to the 9-5 — 3 Reasons Why It's Long Past Time to Embrace Flexible Scheduling
Flex scheduling is not a one-size-fits-all solution. But if it's something your company has been considering, you should give it some thought as it can lead to happier, more productive employees who enjoy the perks your company offers.
5 Signs That a Toxic Company Culture Is Creeping Into Your Organization
Toxic company culture is like a silent killer. It doesn't just show up one day — it creeps in slowly, chipping away at everything you've worked so hard to build.
A Good Work Culture Doesn't Come From Free Pizza — 10 Lessons I Learned From Building an Unbreakable Culture
An authentic and supportive company culture, which is rooted in trust, empowerment and respect, fosters loyalty, growth and collective success.