Customer Feedback: Page 4
How to Win Over Dissatisfied Customers
Some people aren't nice when they don't love your product. But you can change them. All you need is a little psychology.
How to Handle Difficult People (and Still Achieve Your Business Goals)
A founder's guide to effectively utilizing feedback -- even from impossible-to-please, difficult people.
Instructions in Customer Centricity from Jet Airways
Recognize That There is No Such Thing as "My Typical Customer", averages can be deceptive
Profits Can Be Deceiving. Here's Why I Killed Off My Money-Making Product.
I had a great product. An immediate financial winner. But you know that gut feeling? Here's what I found out. (Trust me, it was painful.)
Need to Establish Trust With Your Audience? Leverage Social Proof.
You can't be the only one talking about how great your brand is -- leverage testimonials and reviews to increase audience buy-in.
Bad Yelp Review? It Could Be the Weather.
Research shows a strong correlation between bad weather and unhappy customer reviews.
9 Secrets to Having World-Class Customer Service
Hint: It starts with your people.
Growth Hacking With Customer Feedback
Seven tips for using surveys to unlock startup growth and innovation.
How Customer Feedback Helps to Fortify A Salon Business
For understanding what customers want today, a salon owner should carry out customer feedback process
Your Customers Have Questions. But Are You Actually Listening?
One CEO this contributor knows spends two weeks a year in his company's call center, talking to customers directly.
What To Do If Customers Aren't Buying Your Product
The trick is to find that subset of customers who are eager to buy your product or service, make it easy for them to buy, and easy to tell others about it
Forget Product-Market Fit. Find Your Market, Then Build Your Product.
The idea of product-market fit needs to be flipped on its head entirely.
3 Previously Unimaginable Projects Your Startup Team Could Deploy With an Agile Approach
An agile approach won't cure all that ails you, but it can help you achieve a few goals that you might think are out of reach.
6 Reasons Why You Should Prototype Your Idea Before Developing It
Without a roadmap, your chances of failure increase.