Customer Feedback: Page 7

Entrepreneurs

Why Should Founders Deal With Critics in a Positive Manner

Emotions get involved and entrepreneurs often end up writing off those critics

Social Media

#3 Key Tips to Handle Negative Feedback on Social Media

Realising the importance of customer feedback is something even big brands tend to miss.

Social Media

This Guy Fooled TripAdvisor Into Ranking His Garden Shed the Top Restaurant in London

Online reviews are supposedly the gold standard for judging a business but, seriously, not all that glitters is gold.

Growing a Business

7 Data Sources You Should Absolutely Be Plugging into Your CRM

Your CRM is your secret weapon, if you're filling it with the right data.

Marketing

One of Tinder's First Employees Explains 5 Marketing Musts as You Grow From Startup to Global Empire

Here are five marketing constants that can help every brand be successful, no matter how big or small.

Devices

3 Steps to Build the Next Great App

Even online, you get one chance to make a good first impression. Your mobile storefront has to meet user expectations the first time.

Social Media

When a Client Rips You on Social Media, Respond Like Kathy Griffin's Attorney

The epitome of professionalism is keeping your composure when an irate customer is bad mouthing you in public.

Marketing

This Business Thrived When It Made Blog Content a Cornerstone of Its Marketing Strategy

Start simple, then hone in on your audience and ask for their feedback.

Social Media

Why Twitter's Latest Fumble Led to #WomenBoycottTwitter

Twitter's handling of abuse is under fire once more after suspending actress Rose McGowan's account.

Growing a Business

Why Your Marketing Department Might Need an Unlikely Hero

Remember "The Phantom Tollbooth"? Maybe you need a change agent like Milo.

Growing a Business

Damage Control: 6 Ways to Respond to Negative Reviews

Entrepreneurs share what they do when customers tell the world they messed up.

Marketing

#10 Reasons Why Social Media Marketing is Indispensable for Your Business Today

Satisfied customers are likely to voice their positive feedbacks through different social media and this promotes your business in a more authentic way

Science & Technology

3 Simple Product Development Lessons All Entrepreneurs Should Remember

Here are the things I have always kept in mind in continually working to evolve the companies I've run.

Social Media

5 Interactions to Help Improve Your Follower Loyalty on Social Media

With loyal followers in tow, you're far more likely to be successful.