Customer Feedback: Page 7
The Golden Rule Is Just as Good for Businesses as It Is for People
Businesses that "do unto others" are reaping the benefits.
Why Should Founders Deal With Critics in a Positive Manner
Emotions get involved and entrepreneurs often end up writing off those critics
#3 Key Tips to Handle Negative Feedback on Social Media
Realising the importance of customer feedback is something even big brands tend to miss.
This Guy Fooled TripAdvisor Into Ranking His Garden Shed the Top Restaurant in London
Online reviews are supposedly the gold standard for judging a business but, seriously, not all that glitters is gold.
7 Data Sources You Should Absolutely Be Plugging into Your CRM
Your CRM is your secret weapon, if you're filling it with the right data.
One of Tinder's First Employees Explains 5 Marketing Musts as You Grow From Startup to Global Empire
Here are five marketing constants that can help every brand be successful, no matter how big or small.
3 Steps to Build the Next Great App
Even online, you get one chance to make a good first impression. Your mobile storefront has to meet user expectations the first time.
When a Client Rips You on Social Media, Respond Like Kathy Griffin's Attorney
The epitome of professionalism is keeping your composure when an irate customer is bad mouthing you in public.
This Business Thrived When It Made Blog Content a Cornerstone of Its Marketing Strategy
Start simple, then hone in on your audience and ask for their feedback.
Why Twitter's Latest Fumble Led to #WomenBoycottTwitter
Twitter's handling of abuse is under fire once more after suspending actress Rose McGowan's account.
Why Your Marketing Department Might Need an Unlikely Hero
Remember "The Phantom Tollbooth"? Maybe you need a change agent like Milo.
Damage Control: 6 Ways to Respond to Negative Reviews
Entrepreneurs share what they do when customers tell the world they messed up.
#10 Reasons Why Social Media Marketing is Indispensable for Your Business Today
Satisfied customers are likely to voice their positive feedbacks through different social media and this promotes your business in a more authentic way
3 Simple Product Development Lessons All Entrepreneurs Should Remember
Here are the things I have always kept in mind in continually working to evolve the companies I've run.
5 Interactions to Help Improve Your Follower Loyalty on Social Media
With loyal followers in tow, you're far more likely to be successful.