Customer Relationship Management: Page 10
Exceeding Client Expectations Just Leads to Really Entitled Clients
The best way to "manage expectations'' is to honestly tell your customer what you will deliver, when, at what cost, then do it.
5 Dos and Don'ts of Thought Leadership Marketing
Providing genuine value to your customers without even a hint of self-promotion. This novel concept could put you and your business on the map.
Product Based Startups Have changed The Business Scenario
Product based startups have a high scope to reach the masses and change the business trends
7 Trust-Building Tips To Use In Your Business
Communication, commitment and competence will win over your customers and employees.
3 Ways to Offer a Sincere Apology to Clients
Since nobody is perfect, everybody needs to learn how to persuasively say "I'm sorry.''
7 Ways to Keep Your Customers Begging for More
Treat every customer like your best friend, rather than another burden.
The Key to a Happy, Healthy Relationship With Your Customers
Customer service isn't rocket science, and these tips will help you learn how to deliver it better than your competition.
Build You Brand With Jagdeep Kapoor's 9 Brand Shastras
And you thought you needed money to build a brand.
3 Ways to Supercharge Your Content-Marketing Strategy
Clever ads no longer fit the bill. Successful content marketing has become a two-way conversation.
Listening to Feedback Is How You Fight Customer Attrition
Customers are talking more than ever -- review sites, social media, or on a company blog's comment string -- but few business owners are listening and taking it to heart.
Using Online Reviews to Win New Customers
Taking the time to respond to all reviews, both good and bad, will improve your business image in the long run.
Having Problem With Managing Customer Services? Learn Directly From The Big Brands
What your customers expect and what they receive.
7 Tips to Help Your Brand Win at Social Media
Don't overwhelm your customers with posts, and respond ASAP to complaints.
Redefining The Language Of SMS To Steer Your Business
As marketing gets more personalized, SMS is the best tool for rendering unique customer experience.