Customer Relationship Management: Page 8
4 Simple Ways to Communicate Better With Your Customers
Customer experience is critical. Getting it right is more than just a tech fix, success extends to the very language you use.
The Smart Techie
Smartron happens to be an Indian company with an aim to build a global brand.
Unlock the Power of Customer Data
Learn about collecting and using customer and prospect data to provide the best experience you can for your customers.
Why Your Retail Business Needs CRM Software
The right technology will create a database that helps you personalize each customer interaction.
Aggregate Data to Grasp the Whole Customer Journey
Without a holistic view of the customer experience, conversion funnels are inefficient. Marketers who truly know their customers can better cater to their needs, convert them and then identify opportunities to upsell and cross-sell them.
3 Steps to Retaining Existing Customers
Everyone wants to add customers, but don't forget about the ones you already have.
7 Science-Backed Strategies for Dealing With Angry Customers
De-escalating a tense situation starts with understanding your own emotions and how to maintain an inner calm.
Want Loyal Customers? Prioritize Your Customer Service With These 4 Tactics.
Customer insights. A welcoming environment. Transparency. You don't need to be a rocket scientist to figure it out.
How to Deal When a Tech Giant Tries to Take Over Your Sandbox
In this age of looming tech giants and super brands, your young-gun startup may seem an appealing morsel. Here's how to resist the giants and still keep your investors happy.
To Rapidly Enhance Your Business, Stop Selling and Start Teaching
The more you are willing to help people without the hard sell, the more likely they are to trust you enough to buy from you.
Troubleshooting Your Ecommerce Store: What to Do When No One's Buying
When sales slow down, here are five areas of your business to check first.
These 3 Essentials Can Save You From Being Crushed by Ecommerce Giants
In the battle against retail Goliaths, smaller shops can inspire loyalty by building relationships that center on value, not price.
#4 Ways CRM Technology Help Firms Stay Informed Across The Board
CRM solution tracks every interaction between a customer and the company, from the 'CEO' to the 'Customer Service Manager'; it offers greater control over the business processes alongside also offers a more consistent customer experience
Your Success Is My Success: How to Build Thriving Client-Vendor Relationships
Here are three steps you can take to make mutual success more than an aspiration.
10 Customer Retention Strategies That Supercharge Your Marketing
The best customer acquisition strategy includes at least equal attention on keeping the customers you already have.