Customer Relationship: Page 6

Marketing

5 Reasons Machine Learning Is the Future of Marketing

Today's smarter business systems generally mean smarter, and more profitable, companies.

Marketing

You Can't Be Everything for Everybody, So Stop Trying

It might seem strange, but you're better off appealing to a small group of loyal customers than trying to attract everyone.

Marketing

'America's New Romantic Piano Sensation' Shows How to Gather a Tribe and Thrive in Business

The popularity of Jim Brickman's music is the foundation of a business empire built by cultivating a relationship his fans feel personally.

Growing a Business

Damage Control: 6 Ways to Respond to Negative Reviews

Entrepreneurs share what they do when customers tell the world they messed up.

Marketing

How Billion-Dollar Companies Think Differently About Customer Relationships

Every business needs repeat buyers. Look for patterns to help you increase the lifetime value of each customer.

Technology

How AI-enabled Real-time Optimization Will Shape Content in Future

Digital marketers can well frame a strategy based on this analysis of the pinpointed audiences from different domains

Marketing

If You Want Real Relationships With Your Customers, Start Being a Better Partner

Why is it that building long-term customer relationships still seems to be the Holy Grail, desired by many and achieved by few?

Growing a Business

Marketing Growth Hacks for the 'Fake News' Era

To be trusted, engage with your audience. And let your consumers do the talking.

Growing a Business

Small Is the New Big, Both in the Music Business and Your Business

Love country music? This country musician likes to call his fans "customers," and he treats them accordingly.

Growth Strategies

#5 Easy Steps To Create Customer-Empathy Map For Your Business

Find out what makes your customers happy, what their concerns are to connect with them at the emotional level

Growing a Business

6 Ways to Handle Rapid Growth

If you are not properly prepared for the big changes, things can easily spiral out of control and turn your dreams into nightmares.

Marketing

Why Won't My Customer Call Me Back?

The cruel truth is that nobody is going to be in trouble for forgetting about your proposal.

Growing a Business

3 Tactics Small Businesses Can Use to Reduce No-Shows

Are missed appointments eating into your revenues? The good news is that you can use technology and a little creativity to keep your customers engaged -- and present.

Business Process

4 Outdated Tactics That Sabotage Your Sales

It seems counterintuitive, but you'll close more deals if you stop pitching. Ask questions, listen and get to know what your prospective client really needs.

Marketing

Customer Service Is Ground Zero For Success

Try these eight best practices to make sure your company develops a 'customer-centric' focus.