Customer Relationship: Page 6
5 Reasons Machine Learning Is the Future of Marketing
Today's smarter business systems generally mean smarter, and more profitable, companies.
You Can't Be Everything for Everybody, So Stop Trying
It might seem strange, but you're better off appealing to a small group of loyal customers than trying to attract everyone.
'America's New Romantic Piano Sensation' Shows How to Gather a Tribe and Thrive in Business
The popularity of Jim Brickman's music is the foundation of a business empire built by cultivating a relationship his fans feel personally.
Damage Control: 6 Ways to Respond to Negative Reviews
Entrepreneurs share what they do when customers tell the world they messed up.
How Billion-Dollar Companies Think Differently About Customer Relationships
Every business needs repeat buyers. Look for patterns to help you increase the lifetime value of each customer.
How AI-enabled Real-time Optimization Will Shape Content in Future
Digital marketers can well frame a strategy based on this analysis of the pinpointed audiences from different domains
If You Want Real Relationships With Your Customers, Start Being a Better Partner
Why is it that building long-term customer relationships still seems to be the Holy Grail, desired by many and achieved by few?
Marketing Growth Hacks for the 'Fake News' Era
To be trusted, engage with your audience. And let your consumers do the talking.
Small Is the New Big, Both in the Music Business and Your Business
Love country music? This country musician likes to call his fans "customers," and he treats them accordingly.
#5 Easy Steps To Create Customer-Empathy Map For Your Business
Find out what makes your customers happy, what their concerns are to connect with them at the emotional level
6 Ways to Handle Rapid Growth
If you are not properly prepared for the big changes, things can easily spiral out of control and turn your dreams into nightmares.
Why Won't My Customer Call Me Back?
The cruel truth is that nobody is going to be in trouble for forgetting about your proposal.
3 Tactics Small Businesses Can Use to Reduce No-Shows
Are missed appointments eating into your revenues? The good news is that you can use technology and a little creativity to keep your customers engaged -- and present.
4 Outdated Tactics That Sabotage Your Sales
It seems counterintuitive, but you'll close more deals if you stop pitching. Ask questions, listen and get to know what your prospective client really needs.
Customer Service Is Ground Zero For Success
Try these eight best practices to make sure your company develops a 'customer-centric' focus.