Online Reviews: Page 5

Marketing

6 Ways Your Customer Service Department Can Generate More Revenue

Your customers love you, but are they improving your bottom line?

Marketing

Brick-and-mortar-only businesses get 2.7 times as many views on maps, apps, search engines, GPS and social than on their own websites.

Marketing

Do you even ask your customers for reviews? Because there's a good chance you won't get what you don't ask for.

Marketing

In the battle against retail Goliaths, smaller shops can inspire loyalty by building relationships that center on value, not price.

Marketing

Remember: Just a few negative words can plunge your business into a one-star muck bath you'll spend days or even weeks recovering from.

Marketing

Take full use of today's online opportunities so you can eat up the competition.

Marketing

Headlines and visuals rule. Keep your most compelling content 'above the fold' and make your call to action an unmistakable target.

Marketing

Star ratings and testimonials from strangers influence behavior and buying habits. It's time to start managing the conversation around your brand.

Growing a Business

Just one bad review can have a devastating impact.

Technology

Here's everything you need to know about your shiny new gadget out in the market.

Marketing

Here's a hint: The reasons are the same for small companies, but the stakes are much higher.

Marketing

Businesses have started to feel at risk for becoming victims, but reviews also help customers in ways no one expected.

Technology

When was the last time you purchased a product online, or even offline? Did reviews play a role in your decision?

Social Media

First, take a deep breath. Then ask your fans for their help.

Social Media

Taking the time to respond to all reviews, both good and bad, will improve your business image in the long run.