Client Relationship Management: Page 10

Thought Leaders

How to Deal With Unreasonably Picky Clients

The customer is always right, and some customers are right for somebody else.

Growing a Business

How to Finesse Your Relationship With the 10 Types of Clients Everyone Gets

No matter how well you know you business, you have to know people to succeed.

Growing a Business

Vendor vs. C-Suite: How Do You Prove Your Value to a Skeptical Client?

Five things you can do right now to keep the marriage intact.

Growing a Business

3 Management Mistakes That Could Destroy Professional Services Businesses

Failure to effectively manage projects can be deadly for growing firms.

Growing a Business

3 Lessons for Handling Challenging Clients

Sometimes, the best strategy is to say no, and mean it.

Marketing

Skip the Coffee Meeting. Instead, Sweat to Success With Clients.

Connect with your contacts on a deeper level with a physical activity. Check out these four tips to get started.

Thought Leaders

Who Really Owns Your Business?

Don't give away control of your business by excessive tolerance of problem employees, vendors or clients.

Marketing

6 Ways to Overcome Your Reluctance to Sell

The entrepreneur's moment of truth is that silence at the conclusion of the presentation when you wait for the client's response.

Marketing

Is Technology Lulling You Into Working Too Remotely?

Between the dazzle of contemporary communication technology and the need to keep overhead low, entrepreneurs risk underestimating the value of meeting clients face to face.

Growing a Business

4 Tips to Forge Winning Client Relationships for the Long-Term

Such partnerships are a process. They're the output of trust, rapport and a track record of producing stellar work together.

Growing a Business

Strategies for Saying No: When and How to Turn Down Opportunities

Learn how to step back from opportunities without closing doors.

Growing a Business

It's Not Me, It's You: When to End a Toxic Client Relationship

If you want to take your business to the next level, you can't be pulled down by the dead weight of bad clients.

Growing a Business

10 Ways to Keep Making Your Clients Happier and Happier

Research and common sense agree. The least expensive and most effective marketing is retaining the clients you already have.

Leadership

7 Telltale Signs It's Time to Fire a Client

Some clients simply aren't worth the money they are paying.

Marketing

Technology Is Making it Easy to Put the Personal Touch Into Digital Marketing

Ironically, you can automate sending the personal note or thoughtful gift that seals a relationsip the way no email can.