Customer Retention: Page 2

Growing a Business

3 Simple Ways to Create Loyal Customers with Subscription Data

Fostering loyal customers can be as simple as analyzing your subscription data.

Growing a Business

The ABCs of Making More Sales as an Online Business (and No, It's Not 'Always Be Closing')

If you've worked in sales (or seen the movie Glengarry Glen Ross), you might know the ABCs as "always be closing" — but I have a different set of ABCs you need to know as an online business, especially when it comes to creating a customer experience that fosters deep loyalty and helps you achieve sustainable growth.

Branding

12 Brand Archetypes and How They Can Help Your Business

Let's examine how popular brands, such as Disney and Tesla, employed these archetypes to boost loyalty and bottom-line results, and how you can apply these archetypes to your brand too.

Employee Experience & Recruiting

6 Employee Engagement Tips for Strong Retention

Entrepreneurs should take the time to analyze their retention rates and ask themselves how they are working to ensure top talent is sticking around.

Growing a Business

Don't Be Another Victim of a Rough Economy. Use These 8 Steps to Build Your Action Plan.

In times of economic uncertainty, businesses of all sizes can face significant challenges. By following these strategies, businesses can prepare for an economic slowdown and protect themselves from financial hardship.

Growing a Business

5 Tips to Win Back Lost Customers

Here are five tips to help you get your old customers back right now.

Growing a Business

3 Surefire Ways to Extend Your Customer's Shopping Experience

When customers feel entertained, they stick around longer and spend time discovering more products and spending more cash.

Growing a Business

7 Surefire Ways to Turn Your Low Customer Retention Rates Around

Customer loyalty is key to building a thriving business.

Growing a Business

Partners Over Partnerships: How Authentic Customer Lifetime Value Can Drive Growth

Customers have many options to choose from, and they don't buy from you just because you want them to — your motives really attract them.

Science & Technology

Does AI Deserve All the Hype? Here's How You Can Actually Use AI in Your Business

We're constantly hearing about advancements in artificial intelligence, but how can you use it practically to streamline company operations?

Employee Experience & Recruiting

14 Strategies For How To Retain Top Talent and Build Championship Teams

Beyond offering flexibility and healthier work-life balance, CEOs have achieved results by implementing these policies around company culture.

Marketing

Customer Loyalty Is Your Holy Grail for Success. Here's How to Cultivate It.

Customer loyalty is an essential source of revenue for any business. Use these four tips to create a customer loyalty program that will give you the highest return on your investment.

Leadership

3 Strategies to Respond to the Changes in the B2B Buying Journey

You still have to resolve pain points to maintain ever-evolving customer relationships.

Marketing

As Inflation Soars, Consumers Want More Rewards and Shopping Incentives. Here's How to Give Them What They Want

With inflation becoming a pressing concern for most consumers, the desire for rewards and other shopping incentives has increased. We examine these incentives' impact on consumer shopping behavior and brand affinity.

Growing a Business

How to Turn Strangers into Loyal Customers With User Onboarding

You never get a second chance to make a great first impression. User onboarding highlights the value of your product, enables users to get the most out of your solution and reduces the number of customer support tickets.