Customer Retention: Page 8

Growing a Business

Frontier Airlines Is Learning the Hard Way That Value Is King

Frontier's debacle in Denver shows that offering the cheapest price is a losing strategy if customers are unhappy with what they bought.

Marketing

The best customer acquisition strategy includes at least equal attention on keeping the customers you already have.

Thought Leaders

Attracting a new customer is just too difficult and expensive to lose the relationship because you didn't treat them right.

Growing a Business

For a start, consider signing up with Code Gratitude, which offers discounts to first responders and active and veteran military personnel.

Growing a Business

The frustrated shopper who gives up on you might have been a customer for life if you'd made things easy.

Growing a Business

A customer who has made a genuine connection with your business won't dump you when they find somebody slightly cheaper.

Leadership

Good customers are the lifeblood of any business and toxic customers are the bane of every business.

Marketing

Grow your marketing with a focus on retention and value-added experiences built around your community of customers.

Social Media

A new acquisition could mean more of a focus on ads.

Growing a Business

Making a personal connection with your customers is crucial if you want them to stick around.

Technology

Because together, they are even better.

Marketing

Yes, something is more valuable than revenue for you today. After all, what would you do if no one cares to listen to what you are saying?

Social Media

Know how Snapchat is you way to reach a massive audience.

Growing a Business

Customer loyalty programs for brick-and-mortar businesses offer a great quid pro quo: crucial customer information.

Social Media

Applying these five tips can help mold your daily business routines as well as build your brand image.