Customer Retention: Page 3
3 Ways To Boost Retention Through a Positive Employee and Candidate Experience
Employers can better direct engagement strategies to bolster retention efforts by focusing on the candidate and employee experience.
Want to Keep Shoppers Coming Back? Here's What You Can Learn from Craigslist
The classifieds site of the '90s may be old-school, but what it lacks in aesthetic it makes up for in practical allure.
Inevitable Mistakes Businesses Will Make Without Proper Customer Development
Customer development might seem too expensive and time-consuming, especially if you are starting a business. However, these techniques can help you save money and time and create a better product.
Why Customer Experience is the Secret to Revenue Growth and Business Success
The customer experience (CX) is one of the organizational pillars for growth, and it would behoove business leaders to make it a top consideration as they begin planning for 2023.
4 Strategies for Ecommerce Customer Retention
DTC ecommerce brands are on the hunt for new revenue channels, but they're looking in the wrong part of their customer journey.
6 Things to Do When a Client Loses Interest in Your Work
It happens to every freelancer at some point. A client changed focus or found someone whose work they like more.
3 Bulletproof Strategies For Boosting Sales With Existing Customers
Capitalizing on your customer's current needs to push more sales is the secret sauce for many businesses. Follow these three strategies for best success.
'What Stands In the Way Becomes the Way'
When you hit an obstacle that's out of your control, view it as a way to improve your business.
Survival of the Fittest: 3 Reasons Your Subscription Business Didn't Work
Active subscriber levels are up, but with so much success, there has also been a great deal of failure.
Top Ways D2C Sellers Can Prepare Themselves For the Upcoming Festive Season
As the festive season brings a flurry of orders, increased customer queries, skyrocketing order volumes, and return requests alongside the heightened sales and revenue, managing all of it efficiently can be an overwhelming task
Understand These 3 Things Before Crafting a Growth Strategy
It is essential to know the who, where and why before putting the strategic pen to paper.
What Makes a Customer Valuable to Your Business?
What is it, specifically, that makes customers valuable to you? And how can you boost that value?
AI-Driven Customer Retention Strategies For Banks
Banking customers are generally not satisfied with their service. A study by FIS found that only 23 per cent of customers are happy with their banking service
Hold On Tight: The Importance Of Client Retention In 2020 (And Beyond)
In essence, the whys and wherefores of client retention haven't really changed compared to 'good' years, it's just that the stakes are so much greater in 2020 and have the potential to make an even bigger impact.
Are You Sitting on a Customer Retention Goldmine?
Instead of viewing a purchase as the end of your funnel, view it as the beginning of an entirely new funnel - one that focuses on turning a paying customer into a brand champion.