Customer Service: Page 9

Franchise

This Father-Son Team Became the Top Dogtopia Franchisees In Record Time. Here's How They Did It.

They went into business knowing exactly what their value proposition would be.

Growing a Business

Meet #6 on Yelp's Top 100 Places to Eat: Sunbliss Cafe

In this episode, hear how Sunbliss Café owner Tani Ahmed brought a unique, sunny spin to both her menu and approach to customer service.

Leadership

A Great Customer Experience Begins With Great Employee Engagement and Management. Here's Why.

Here are six tips to help leaders boost employee engagement and create great experiences for their customers.

Growing a Business

5 Shocking Customer Service Mistakes You're Making Every Day (And How to Fix Them Right Now)

Follow these steps so your organization is fondly remembered by customers long after they have experienced your iconic customer service.

Growing a Business

4 Strategies European Restaurateurs Can Use to Build Loyalty and Attract Repeat Customers

Innovative ideas and reminders to get customers coming back again and again, even in an increasingly competitive industry.

Marketing

Is Your Company Hitting These Engagement Metrics? If Not, You're Going to Lose Customers.

Engagement isn't just an industry buzzword that you can ignore. If you care about retaining your customers, you care about engagement and you should care about measuring it.

Business News

Amazon Is Now Charging a Fee For Some UPS Store Returns

The online retail giant wants $1 for some returns not made at Amazon Fresh, Whole Foods, or Kohl's.

Growing a Business

5 Tips to Win Back Lost Customers

Here are five tips to help you get your old customers back right now.

Marketing

5 Ways to Use Personalized Marketing Campaigns to Increase Sales and Retention

Optimizing customer relationships should be a top priority for any business that wants to capture leads and grow its customer base.

Science & Technology

Reduce Fleet Downtime With These 5 Strategies

Irrespective of the timing or cause, there are strategies or approaches to effectively managing and decreasing fleet downtime.

Growing a Business

4 Ways to Provide Excellent Customer Service

Providing excellent customer service is critical for any business that wants to succeed. Here are a few tips on how to build your business with customer service at the center.

Business Plans

Why Do Your Customers Really Buy from You?

As a customer-conscious business, it is essential to sell the hole, not the drill.

Science & Technology

Does AI Deserve All the Hype? Here's How You Can Actually Use AI in Your Business

We're constantly hearing about advancements in artificial intelligence, but how can you use it practically to streamline company operations?

Growing a Business

How Dogpatch Games Wrote the Rulebook for Tabletop Gaming Customer Service

In this episode, hear how Shannon Newton used customer service and event planning to turn Dogpatch Games into a community staple — and more than a board game store.

Business News

Pizzeria Gets Burned for 'Now Hiring Non-Stupid People' Sign

An Ohio pizza joint served up a lot of laughs and a little bit of controversy with its help-wanted sign.