Customer Service: Page 9
5 Shocking Customer Service Mistakes You're Making Every Day (And How to Fix Them Right Now)
Follow these steps so your organization is fondly remembered by customers long after they have experienced your iconic customer service.
4 Strategies European Restaurateurs Can Use to Build Loyalty and Attract Repeat Customers
Innovative ideas and reminders to get customers coming back again and again, even in an increasingly competitive industry.
Is Your Company Hitting These Engagement Metrics? If Not, You're Going to Lose Customers.
Engagement isn't just an industry buzzword that you can ignore. If you care about retaining your customers, you care about engagement and you should care about measuring it.
Amazon Is Now Charging a Fee For Some UPS Store Returns
The online retail giant wants $1 for some returns not made at Amazon Fresh, Whole Foods, or Kohl's.
5 Tips to Win Back Lost Customers
Here are five tips to help you get your old customers back right now.
5 Ways to Use Personalized Marketing Campaigns to Increase Sales and Retention
Optimizing customer relationships should be a top priority for any business that wants to capture leads and grow its customer base.
Reduce Fleet Downtime With These 5 Strategies
Irrespective of the timing or cause, there are strategies or approaches to effectively managing and decreasing fleet downtime.
4 Ways to Provide Excellent Customer Service
Providing excellent customer service is critical for any business that wants to succeed. Here are a few tips on how to build your business with customer service at the center.
Why Do Your Customers Really Buy from You?
As a customer-conscious business, it is essential to sell the hole, not the drill.
Does AI Deserve All the Hype? Here's How You Can Actually Use AI in Your Business
We're constantly hearing about advancements in artificial intelligence, but how can you use it practically to streamline company operations?
How Dogpatch Games Wrote the Rulebook for Tabletop Gaming Customer Service
In this episode, hear how Shannon Newton used customer service and event planning to turn Dogpatch Games into a community staple — and more than a board game store.
Pizzeria Gets Burned for 'Now Hiring Non-Stupid People' Sign
An Ohio pizza joint served up a lot of laughs and a little bit of controversy with its help-wanted sign.
The Impact of Adding a Personal Touch
Reputation is important for any business, and especially so when selling through an online platform only.
Meredith Sandland of Empower Delivery on the Steps to Digital Maturity
Meredith Sandland, CEO of Empower Delivery, discusses growing your loyal customer base and keeping up with the digital restaurant evolution.
3 Marketing Fails That Demonstrate The Importance of Fundamentals
There is no substitute for proper marketing fundamentals. Avoid these three marketing mistakes to understand fundamentals better.