Customers: Page 2
When Customers Balked at High Prices, This Bubble Tea Maker Educated Them About Quality Ingredients. Now His Flea Market Stand Has Turned Into 3 Permanent Locations.
From day one, Mathew Wong's goal has been to share the authentic bubble tea experience with his community. By staying true to his vision and facing obstacles head-on, he's brought a taste of Asia to customers across three New York City neighborhoods with his company Tea and Milk.
5 Innovative Ways to Give Your Customers the Personalized Experiences They Want
How to provide unique, personalized experiences that enhance customer satisfaction, foster brand loyalty and boost revenue.
Ensure Customer Loyalty By Hyperfocusing on These Customer Needs
Meeting the customer's needs doesn't always mean they'll come back. You have to know what makes them feel successful more than they do.
What Big Brands Can Learn From Mom & Pop Shops to Connect With Their Customers
As early adopters and adept users of technology, small retailers have some valuable lessons to offer their larger peers.
How This Entrepreneurial Couple Is Revolutionizing Brand Loyalty
Wife and husband co-founders Amanda Huh and Stephen George discuss the launch and growth of their powerful membership platform Amaze.
My Wife's Nutritionist Gets Better Sales Than You — Here's Why.
Selling is not easy, but it gets a lot easier if you learn from my wife's new nutritionist.
Yelp Community Managers Share Their Best Tips for Black Shop Owners to Boost Business and Build Community
Three Yelp Community Managers share community-building resources and advice for Black-owned businesses and their customers.
How To Embed Your Client Needs into Your Business DNA
Integrating client feedback into the very fabric of your business operations will keep your clients returning for more.
How to Provide More Value to Your Customers And Scale Your Company
Here are three value-add products and services that can help your business scale.
3 Ways Founders Can Connect With Their Customers to Drive Sales
These strategies go beyond traditional sales techniques to foster deep, meaningful relationships that drive sales and help grow your online business through lasting loyalty and engagement.
Being Customer Centric Has Nothing To Do With Your Customers — Here's Where You Should Start.
The customer experience boils down to behaviors, mindset and organizational culture.
The Counter Service at Yo' Mama's Is Just As Unique As Its Name. Here's Why People Come Back for the Experience as Much as the Food.
Learn how the owner of Yo' Mama's manages business operations and online reviews to balance her needs with those of her customers.
The Little Coffee Shop That Asks Customers Not to Be Quiet
At Nirvana Soul, creative decor and friendly staffers aim to help the community take their coffee with a spoonful of connection.
5 Tips for Building a Strong Customer-Centric Culture and Fostering Brand Loyalty
Businesses must make customer service and satisfaction a top priority by fostering a customer-centric culture in order to build loyalty, engagement and overall success.
Are the Days of Good Customer Service Over? These 7 Hacks Can Bring it to Life at Your Company
Blow away the competition by using customer service and customer experience to make your company stand out, and to build true customer engagement and loyalty — while inspiring your employees as well.