Customers: Page 7
How to Shorten Your Sales Cycle With 9 Simple Steps
Boost revenue and enhance business efficiency with these strategies.
Early Bud Light Boycotter Kid Rock, Who Fired a Rifle at Cases of the Beer, Just Changed His Stance — Here's Why
The musician announced he's changing his tune — but photographic evidence suggests his boycott was tenuous from the start.
Panda Express Customer Attacks, Stabs Employee Over Food Order
The stabbed employee was taken to the hospital for their injuries and later released.
4 Keys to an Unforgettable Customer Experience
Exceptional service goes beyond superficial platitudes and basic hospitality.
Why (and When) Customer Lifecycle Automation is Critical in Your Business
Many business owners understand the need to use automation to grow, but there's not as much awareness about implementing customer lifecycle automation.
She Was Down to Her Last $5. Now She Runs a Multi-Million Dollar Cupcake Business.
On this inspiring episode of "Behind the Review," listen to Mignon Francois's journey from living off of $5 to owning a multi-million dollar cupcake business and becoming a successful author.
The Best Form of Marketing Is Totally Free. Here's How to Unlock It.
More than advertising and promotions, great customer service is the single most impactful factor to drive more business.
How To Attract Premium Clients And Charge Accordingly — Even During Market Instability
Feel like you don't know how to set yourself apart and go high-end? Here's a three-step process you can use to get exceptional results.
This Principle is the Secret to Making Your Customer Service Irresistible
Customers share a strong desire for recognition: to be seen, acknowledged and appreciated. If you incorporate this into your customer service approach, you're destined for success.
This Entrepreneur Needed an Affordable Vacation and Wound Up Inventing a Thriving Business
David Sodemann, co-owner of Boho Camper Vans, unveils his secrets to business success and how he maintains a close relationship with his customers even while they're on the road.
Why This Business Metric is Crucial to Understanding Your Business
In the intricate tapestry of business metrics, CAC stands out not just as a measure but as a philosophy, guiding businesses toward both profitability and meaningful customer engagement.
How to Make Your Customers (and Employees) Love Returns This Holiday Season
Holiday returns are dreaded by businesses and customers alike, here's how to make the process better for everyone.
Don't Talk to Another Customer Until You Learn This Simple Customer Service Secret
Every customer is at the center of their own world. This simple realization can be your ticket to customer service transformation and excellence, as this customer service consultant and trainer explains.
How the Seven Reasons Restaurant Group Won a Michelin Star by Telling a Mystical Story With Food
Seven Reasons co-owners Chef Enrique Limardo and Ezequiel Vázquez-Ger discuss the joy of problem-solving, the triumph of getting a Michelin star, and the power of creating an intentional culture in business.
4 Surefire Ways to Be Exceptional With Your Customer Care
The better you are to your customers, the better they are to you. Here's how this lesson translates to business and why you should do the same.