Customer Retention: Page 6
Want to Know What Your Customers Really Think? Try Working Side by Side With Them to Solve Problems.
Microsoft sends its developers to work with customers to build technology that solves their biggest pain points.
4 Steps to Getting More Clients Right Now
Let a business coach and best-selling author describe in detail a unique client-acquisition strategy.
The Founder of Tough Mudder Explains How the Company Expanded Its Loyal Fan base
The popular race company had a problem: It needed to change, without upsetting its loyal fans.
#7 Reasons to Improve B2B E-commerce Experience for Consumers
If given a right push towards presentation with a focus on aesthetics B2B e-commerce can give better user experience to its consumers.
So Your Subscription Box Is Successful - Here's What to Do Next
After you see measurable success with customers, it's time to kick into high gear. Here's how to accelerate past the tricky 15,000-subscriber mark.
Here's What You Should Do to Ensure You are Not Losing Out on Customers
After acquiring customers, the struggle lies in retaining them and making sure that they don't go opting for other players in the field
Cultivating an Emotional Connection With Your Customers Is How You Survive Disruption
A new crop of ecommerce startups has redefined personalization.
How to Get Unstuck And Start Growing
Are you continually converting leads to customers without experiencing sustained growth? It's time to take a different approach.
How Can Start-ups Ensure a High Retention Rate in their Business?
Besides traditional customer loyalty programs, small, personalized gestures go a long way in gaining and reinforcing a sense of exclusivity in the customers' minds.
Time to Say Goodbye? When and How to Break Up With a Client
It's hard to cut a client loose, but you don't work this hard to tolerate toxic behavior.
3 Pillars of Client Retention Every Brand Needs to Implement
Client retention isn't a race, and there isn't a finish line. Instead, build your customer relationships on these three pillars to create a solid foundation for your company to grow on.
10 Reasons Why Your Startup Isn't Getting Customers
The average person tells 16 people about a poor customer-service experience. Don't let that happen to you.
How to Increase Customer Lifetime Value And Boost Profits
It's cheaper to retain customers than get new ones; use these three strategies and five tactics to keep the ones you have. Your bottom line will thank you.
Steal These 4 Proven Customer-Retention Strategies
Top ecommerce businesses thrive because they successfully cultivate repeat clients
Learn How One Simple, Yet Unexpected Change Helped HelloFresh Boost Its Sales
In our latest episode for 'Problem Solvers' Ed Boyes of HelloFresh shares how a whole lot of experimentation and data collection helped improve customer retention.